OCB SMS Banking service brings many benefits to customers with payment accounts at Phuong Dong Bank. However, as the OCB OMNI digital banking service becomes more diverse in features, the SMS Banking service is less used. Especially, some customers want to cancel the SMS Banking service to save monthly usage costs.
How to cancel Phuong Dong Bank's SMS Banking service
1. What is OCB SMS Banking?
Similar to SMS Banking services offered by other banks, OCB SMS Banking provides various conveniences to customers such as:
- Monitoring changes in the balance of their payment accounts.
- Quickly querying accounts without accessing the OCB OMNI electronic banking service via the internet.
- Supports querying information about interest rates, exchange rates, etc.
- View the most recent transaction history on the account
2. How to cancel OCB SMS Banking
Currently, Phuong Dong Bank has not implemented the cancellation of OCB SMS Banking service online via the OCB OMNI app. Therefore, to cancel this service, you need to visit OCB's transaction counters directly.
You can contact the OCB hotline for information and go directly to the transaction counter to cancel the service
The steps to follow are as follows:
- Step 1: Check the working hours of OCB bank and arrange your schedule, bring your ID card, and registration certificate to the nearest Phuong Dong Bank transaction counter.
- Step 2: Present your documents, get the service number, and request assistance from the transaction staff to cancel the SMS Banking service registration
- Step 3: Staff will check the information on the bank's system and assist you in completing the paperwork and procedures to cancel the service.
- Step 4: Finally, you sign your name to confirm your agreement to cancel the service of receiving balance change notifications via text message. After a few minutes of cancellation order verification, the service will be discontinued on your account.
Note:
- To expedite the cancellation process without waiting for a long time, you should visit during off-peak banking hours such as early mornings or early afternoons on weekdays.
- Additionally, you can contact the OCB hotline (1800 6678) to inquire about information regarding OCB's SMS Banking service. Alternatively, you can visit the bank's website ocb.com.vn to update information related to the service.
We hope that with the sharing above, you have grasped the method, ways to cancel OCB SMS Banking quickly, saving for yourself. In case you want to replace it with electronic banking services, you can refer to How to Register for OCB Internet Banking that we shared earlier.
