As a traditional balance inquiry service, the monthly fee for using SMS Banking of Saigon Hanoi Commercial Joint Stock Bank is 11,000 VND/month. This is considered relatively high compared to SHB's electronic banking services such as SHB online or SHB Mobile (with 100% free balance inquiry fee).
If you've already subscribed to this service, you can cancel SHB SMS Banking to save service costs and enhance information security.
How to Cancel SHB SMS Banking Service
1. Analyzing the Pros and Cons of SHB SMS Banking Service
As a channel for customers to interact with SHB via mobile phones, SHB SMS Banking service allows you to receive balance change notifications, inquire about deposit accounts, loans, cards, internal SHB transfers, top-up via phone, etc. However, when compared to SHB Mobile and SHB online services, SHB SMS Banking has certain limitations. For example,
- Receiving SMS messages within a certain time frame as regulated by the network provider
- Minimum fee of 11,000 VND/month/account (basic SMS package) to use the service. If you have more than one account at SHB, you will need to subscribe to SMS Banking service for each account you want to receive notifications for.
- Messages may not display sufficient information as required by the network provider
2. How to Cancel SHB SMS Banking
If you are currently using SHB SMS Banking service and wish to discontinue it in favor of superior alternatives, you can cancel the service by visiting the bank's branch. The steps to follow are as follows:
Step 1: Look up the SHB bank network nationwide to find the nearest branch/transaction office.
Step 2: Bring your ID card, Citizen ID card, or passport matching the information registered when opening an account at SHB to the nearest branch, transaction counter for assistance in canceling the service.
- Learn more: How to Cancel DongA Bank SMS Banking
Important Note:
- Similar to many banks, SHB operates during business hours from Monday to Friday. You need to know SHB's working hours to manage your time effectively for transactions.
- For any issues related to SHB SMS Banking service and other related services, you can contact the SHB hotline 24/7 (*6688) for assistance.
SHB bank hotline, available 24/7 for inquiries regarding SMS Banking service and other services
- Additionally, you can also contact the information channels of Saigon - Hanoi Commercial Joint Stock Bank to get more information about SMS Banking service and other services provided by SHB.
- SHB Fanpage: https://www.facebook.com/fanpageshb
- SHB Website: https://www.shb.com.vn/
With the above information, you must have found out how to cancel SHB SMS Banking, right? Next, when using an account at SHB, you also need to understand the SHB account maintenance fees for individual and business customers, and find the best, most optimal way to use your account.
