After opening an account with Vietcombank, the bank staff may recommend registering for Vietcombank's SMS Banking to receive balance updates and quickly check transactions. However, after using the service for a while, if you find it less valuable and want to 'stop using Vietcombank's SMS Banking service', you might wonder how to do it.
How to Stop Vietcombank's SMS Banking?
Mytour's article below shares three simple methods to discontinue Vietcombank's SMS banking service.
Canceling Vietcombank's SMS banking service will save you 11,000 VND/month (this is the fee for using Vietcombank's SMS banking service). After canceling the service, any balance changes on your account will only be displayed online on Vietcombank's Mobile banking and Internet banking channels.
Method 1. Cancel Vietcombank's SMS banking at the transaction counter.
Method 2. Cancel Vietcombank's SMS banking by phone.
Method 3. Disable SMS banking through internet banking.
Guide to Disabling Vietcombank's SMS Banking
Method 1: Cancel Vietcombank's SMS banking at the transaction counter
To terminate Vietcombank's SMS banking service, kindly bring your ID card to the nearest Vietcombank transaction counter for assistance in canceling the SMS Banking service.
Note: With over 500 branches/offices nationwide, finding a Vietcombank transaction office to cancel SMS Banking service won't pose difficulties. However, Vietcombank branches only operate during business hours, mornings from 8 am to 12 pm, and afternoons from 1 pm to 4:30 pm. Therefore, to save time and avoid multiple trips, visit during Vietcombank's working hours.
Method 2: Cancel Vietcombank's SMS banking by phone
To cancel Vietcombank's SMS banking service, please send a message using the following syntax:
'VCB cd cancel' send to 8170 or 6167
The service cancellation fee is 1000 VND per message.
After sending the message as per the syntax above, Vietcombank's system will send a notification of successful service cancellation. If an error message appears, please check the error as indicated in the message from Vietcombank.
- Read more: How to open a Vietcombank account via phone number
Method 3: Disable SMS banking using Vietcombank's internet banking service
If you've already registered for Vietcombank's internet banking, you can easily stop using Vietcombank's SMS banking service through simple steps without the need to spend time at Vietcombank's transaction counter for cancellation.
Steps to follow
Step 1: Access Vietcombank's online banking system through this link
Step 2: Enter your username, password, and verification code to access the system
Step 3: In the 'additional utilities' section, find 'SMS banking' and click 'disable service'
Step 4: On the displayed screen, choose the phone number and account number that are registered, then click 'confirm'
Step 5: The screen will display the successful termination of SMS banking service
Each method of stopping Vietcombank's SMS banking has its own pros and cons. Consider your individual circumstances to choose the most suitable method for canceling SMS banking service that fits you best!