How to Change Chat History Folder in Ultraviewer

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Ngày cập nhật gần nhất: 15/1/2026

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How to Change Default File Storage Location in UltraViewer.

Changing the directory to save Ultraviewer chat history

Recording, saving chat history, and changing the default file location are the latest features of UltraViewer starting from version 6.2.49 onwards. With this update, you can easily switch the default UltraViewer chat history file location to a new one, catering to monitoring, supervising customer support processes, partners of employees, or future teaching purposes.

To meet users' needs for studying, working, monitoring, and remotely controlling computers, UltraViewer has upgraded and updated the feature to change the Ultraviewer chat history folder. With this feature, you can record support sessions, chat history during remote connections, and save them at a location on your computer for supporting, monitoring, or teaching others later.

Below are the details on how to change the chat history folder in Ultraviewer, inviting readers to refer to and explore.

How to Change Default File Storage Location in UltraViewer.

Changing the directory to save Ultraviewer chat history

UltraViewer is remote desktop software that enables quick and easy access and control of computers remotely. With UltraViewer, you can use it for various purposes such as customer support, partnering, or accessing personal computers remotely while traveling, working,...

By default, chat history files on UltraViewer are stored in the My Documents\UltraViewer\ directory on the computer. However, starting from UltraViewer version 6.2.49 onwards, you can change the option to save offline chat files on UltraViewer as follows:

Step 1: Launch the UltraViewer software on your computer. On the UltraViewer homepage interface, click on 'settings' in the menu bar and then select 'configuration'

Step 2: In the UltraViewer settings, click on 'Record & Chat Logs'

Step 3: In the chat history settings, ensure to check the box 'Save chat history'. Next, click on the '...' at the end of the save location to change the default UltraViewer chat history

In the 'select location to store chat logs' window, you can choose the location to save UltraViewer chat history according to your preference. After selecting the suitable file storage location, press 'OK' to let the system reset the file storage location

Step 4: The system saves the chat history according to your changes. Then, click 'agree' to finish the process of changing the UltraViewer chat history folder.

Above is the entire process of changing the UltraViewer chat history folder, altering the location to save chat files on UltraViewer. Apply the tricks in this article to customize the location for recording files, offline chat history on UltraViewer to serve your monitoring, remote connection purposes.

If you frequently use UltraViewer software and want to learn more about its usage tricks, you can follow our guide on How to Use UltraViewer, our comprehensive remote desktop control software tutorial.

Frequently Asked Questions

How can I change the default chat history location in UltraViewer?

To change the default chat history location in UltraViewer, launch the software, go to 'settings', then 'configuration'. Under 'Record & Chat Logs', check 'Save chat history', click on '...' to select your desired file location, and press 'OK' to save changes.

What features were added in UltraViewer version 6.2.49?

UltraViewer version 6.2.49 introduced the ability to record chat history and change the default file location for chat logs, enhancing functionality for monitoring and supporting customer interactions effectively.

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