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Electronic identification accounts serve as replacements for important documents like ID cards, driver's licenses, health insurance cards... Therefore, registered information needs to be absolutely accurate. To change VNeID phone number, follow the instructions below.
How to Change Phone Number on VNeID
Localities nationwide are reinforcing the registration and activation of level 2 VNeID electronic identification accounts. As per regulations, each phone number is only linked to one identification account and vice versa. Changing phone numbers on VNeID when there is an error in the electronic identification phone number, can be done in two ways:
Method 1: Visit the local police station to register for changing the phone number.
Method 2:
Staff will verify information about personal background, residence, then transfer the file to the Ministry of Public Security to complete the procedure for registering a new phone number. The process of changing phone numbers on VNeID through the hotline is very quick (takes only about 05 minutes), but may encounter overload due to too many calls at the same time.
How long does it take to change VNeID phone number? The completion time for changing phone numbers is about 7-10 days, the Ministry of Public Security will send a notification message to the newly registered phone number. Citizens should follow the instructions to activate the VNeID phone number and use it normally.
- See more: How to register for a VNEID account
Notes when changing phone numbers on VNeID
Updating personal information on the VNeID app is crucial to ensure the accuracy of data and help authorities promptly grasp residence information. When changing VNeID phone numbers, citizens need to note:
- Ensure the new phone number is operational and owned by the rightful owner.
- Changing phone numbers on the VNeID app is only allowed once within a certain period as specified by the application.
- The new phone number will receive an activation notification from the Ministry of Public Security, citizens should activate their identification account with the new phone number according to the instructions to ensure accurate data updating.
Level 2 electronic identification accounts are verified to match national population data and can integrate health insurance cards, driver's licenses, tax identification numbers, or chip-embedded ID cards. Citizens who have not registered for a level 2 electronic identification account can see the implementation guide here.
Integrating vehicle registration on VNeID can replace traditional documents. During usage, if discrepancies such as unverified registered phone numbers are detected, citizens need to proactively change phone numbers on VNeID to ensure alignment with information in the national population database.
VNEID is in a developmental and optimization phase, inevitably encountering some errors during account registration and app usage. Below is a list of common errors and troubleshooting methods to enhance user experience.
- See more: Common errors when registering for VNEID and how to troubleshoot
