By default, MoMo does not support users in changing their phone numbers associated with their accounts. Therefore, if you're using the MoMo e-wallet and experience issues like losing your phone number or suspecting your account has been compromised, you'll need to change your MoMo phone number by registering a new account, transferring funds from your old MoMo account to the new one (if applicable), and then unlinking your old MoMo account.
Tricks to Change Your MoMo Phone Number, detailed steps to quickly and easily change your phone number on MoMo.
1. Registering a New MoMo Account.
2. Transferring Money from the Old MoMo Account to the New One.
3. Unlinking the Old MoMo Account.
How to Change Your MoMo Phone Number
Details on how to change your MoMo phone number are carried out in the following sequence of steps:
1. Registering a New MoMo Account
Step 1: Launch the MoMo app on your phone, enter the new phone number you want to use to register for MoMo, and press 'continue'
If you haven't installed MoMo on your device, you can download it from the original link provided by the publisher below:
- Download MoMo for Android
- Download MoMo for iPhone
Step 2: Enter the MoMo verification code sent to your phone, and press 'continue'
Step 3: Enter a 6-digit password and confirm the MoMo password
Step 4: Enter personal information such as gender, full name, nationality, and press 'confirm'
Step 5: Successfully register a new MoMo account, you can access the MoMo account using the new phone number and password.
Note: MoMo wallet allows a customer to open a maximum of 3 accounts with the same ID card number. Therefore, you can easily register a new MoMo account and identify the account through the old ID card number.
2. Transfer money from the old MoMo account to the new MoMo account
After registering your MoMo account with the new phone number, if your old MoMo account still has funds, you need to transfer money from the account associated with the old phone number to the new one. Here's how to do it:
Step 1: On the MoMo homepage, tap on 'transfer money' and then select 'to MoMo wallet'. At this point, the screen will display a notification 'allow access to contacts' from MoMo, tap on 'allow access' to grant MoMo permission to access your phone contacts.
Step 2: Enter the new phone number you want to transfer money to in the search box. The screen will now display information about the MoMo account associated with the new phone number you just registered. Select this account to proceed to the next step.
Step 3: Enter the amount you want to transfer along with a message, and press 'transfer'. On the payment interface in MoMo, review the transaction information, and press 'confirm'. Next, enter your MoMo transfer password, and you're done.
In addition to facilitating money transfers, MoMo also helps you quickly pay electricity and water bills. If you're unsure how to do it, you can refer to the article how to pay electricity bills with MoMo to find the answer.
Or, to protect your account from unauthorized access, you can also refer to how to change your MoMo password here for instructions on changing it.
- See more: How to change MoMo password on your phone
3. Unlinking the old MoMo account
To conclude the process of changing your MoMo phone number, you need to unlink your bank account from your MoMo wallet. This will prevent your bank account from being compromised if there are issues with the old MoMo account that you no longer use.
Here's how to do it:
Step 1: Log in to your old MoMo account. On the MoMo homepage, tap on 'my wallet' and then select 'link accounts'
Step 2: Choose the account you want to unlink from your MoMo wallet
Step 3: On the screen containing information about the linked MoMo account, tap on 'unlink' and then 'confirm' to confirm your unlinking.
- See more: How to change your name on MoMo
Thus, Mytour has just shared with you how to change your MoMo phone number, helping you easily register anew, unlink the old account, and protect money and information on the MoMo account associated with your old phone number. Additionally, you can also refer to our article on how to use Momo on a computer to optimize your personal experience with this super app.
