How to check information of Vina sim card subscription

To use Vinaphone's telecommunication services, you need to understand how to check Vina sim card subscription information to verify if your subscription is valid, and if any updates or adjustments are needed. If you find any errors regarding sim card ownership or personal information, you can quickly correct them for timely updates.

Quick and simple checking of your prepaid or postpaid Vinaphone subscription information, yours or others'.

I. How to check information of VinaPhone prepaid and postpaid sim card subscriptions

1. Check Vinaphone subscription information via SMS

For both prepaid and postpaid subscriptions, customers can check if their sim card information is registered properly by sending a message with the following syntax:

TTTB send to 1414 (Free of charge).

After receiving the message, check if your personal information matches your ID card. This information includes:

- Subscriber's name

- Registered ID card number

- Date of birth

- Place and date of issue of ID card

Check Vinaphone prepaid and postpaid subscription information via SMS

See more: How to check Vinaphone services, covert charging packages

2. Check Vina subscription information via My VNPT app

Step 1: Log in to the My VNPT app.

Step 2: Select the 'Subscriber information' section.

Under the 'Personal information' section, the Account owner, Date of birth, Email, ID card number, etc., will be displayed. Please check if the personal information matches the ID card.

Check VinaPhone subscription information online

3. Check Vinaphone subscription information at the service counter

Additionally, to check Vina subscription information, you can also visit the nearest Vinaphone service counters for information verification and correction if any discrepancies occur.

If you use sim cards from Mobiphone, Viettel, along with Vinaphone, you need to refer to the instructions on how to check Mobiphone sim card information or check Viettel sim card information to quickly and accurately update information.

II. Standardization guide for VinaPhone sim card information

Decree 49/2017/NĐ-CP stipulates that if the subscriber information does not match the national population database, your sim card will be blocked in both directions. In case of checking Vina sim card information and finding errors, you can refer to the following standardization guide for VinaPhone sim card information to avoid sim locking.

1. Standardize VinaPhone sim card information via My VNPT app

Step 1: Access the link to check Vina sim card information online HERE

Step 2: Enter the Subscription number, Captcha code, then click 'Check valid subscription information'.

If the screen displays 'Your subscription is not on the list that needs to update the subscriber information according to Decree 49!', it means your subscription has been standardized (correct information, no update needed).

On the contrary, if the Vina subscription information does not match the national population database, you need to standardize it before March 31, 2023, to avoid sim locking.

Step 3: Select 'Update information' and press 'Agree'.

Step 4: Take photos of both sides of your documents and a portrait photo, then press 'Complete'.

Step 5: Press 'Confirm' to complete the information standardization process.

2. Update VinaPhone subscription information online

Step 1: Access the website my.vnpt.com.vn and log in with the VinaPhone number you want to check. Click quick access HERE

Step 2: Enter the OTP code to log in.

Step 3: Select in order Subscription information >Personal information >Update >I agree to the terms.

Step 4: Enter the OTP code and press 'Confirm' to update the information.

3. Update Vinaphone subscription information at the service counter

- Application conditions: Applicable to both main and non-main Vinaphone subscriptions.

- Procedure:

To change or update your Vinaphone subscription information, bring your ID card, prepare 5 frequently contacted phone numbers, and go to Vinaphone transaction points nationwide to be assisted by transaction staff in updating your account information.

You can easily look up the nearest Vinaphone transaction point HERE

Save this article to be able to check Vina prepaid and postpaid subscription information to know how to check, monitor Vinaphone network information, and update when there are errors.

If you want to look up your ID card number to perform some transactions or simply to check your individual income tax code but don't know how, you can follow our instructions to look up smoothly and easily.