How to check Mobifone usage and subscription packages for 3G, 4G, 5G

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Ngày cập nhật gần nhất: 1/12/2025

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How to cancel active Mobi packages

Regularly monitoring Mobifone services helps track monthly charges, enabling timely solutions to avoid financial losses. Explore methods to check and cancel active Mobi packages with Mytour below.

Checking Mobifone services allows accessing information about packages and services in use, including data usage, calls, and messages. Easily check Mobi subscription packages with simple steps. Save this article for future reference.

Benefits of checking Mobi subscription packages:

- Assists users in evaluating if their current package suits their usage needs. If data, calls, and messages do not meet their requirements, users can switch to a more suitable package.

- Checking the package for expiration helps proactively renew or cancel the subscription to avoid being charged in the following month.

How to check Mobifone services in use

Method 1. Check the current Mobi package via SMS
To check the services in use, you can compose a text message and send it to the number 994.

Syntax: KT send to 994.

Method 2. Using USSD code
On your phone, input the following syntax:

*901*4*6# and press OK.

Or *901*4*7# and press OK.

Method 4. Utilize the My Mobifone Application

Step 1: Log into the My Mobifone application on your mobile device.

If you haven't installed the application on your phone yet, you can download it here:
+ Download link for My Mobifone on Android
+ Download link for My Mobifone on iPhone

Step 2: Under the 'Package' section, scroll down to 'My Packages'.

At this moment, you can check the Mobifone services in use or cancel any running background add-on services.

Ways to check Mobifone services in use and cancel deducted packages

How to cancel active Mobi packages

1. Guide to cancel Mobi packages conventionally

General syntax to cancel all active Mobifone services:

Compose CANCEL package send to the registration number of the package.

Example:

- Compose message following the syntax: CANCEL package send to 999 to cancel registered services at number 999.
- Compose VIEW ALL send to 999 if you're unsure which package you're using. At this point, the hotline will check and list the packages you're using.|
- Compose STOP send to 999 to cancel the auto-renewal feature of MobiFone 4G packages.

Note: For service number 999, you need to add the step of composing 'Y' send to 999 to confirm cancellation.

More information: How to check Mobifone 4G services

2. Syntax to cancel MobiFone GO packages via text message

MobiFone GO packages usually range from 25,000 - 50,000 VND, used for streaming movies, listening to music, etc. However, if you don't regularly use the services of this package, monthly renewal can be very wasteful. If you feel the service isn't truly necessary upon subscription, you can check Mobifone services in use and cancel the package using the following syntax.

How to cancel MobiFone GO packages:

- General syntax: 'GO CANCEL package' send to 999.
- Message to cancel auto-renewal service: 'GO STOP package' send to 999.

3. Call Mobifone hotline

If you're unsure about the Mobi services in use or don't know how to cancel packages, you can call Mobifone hotline 9090 for the quickest assistance.

With the methods to check Mobifone services provided above by Mytour, it's hoped to help readers quickly look up the packages they're using. Additionally, for effective account management and monthly expenses, regularly checking Mobifone charges is incredibly important. You can follow the article on checking prepaid and postpaid Mobifone charges to pocket handy ways to check subscription charges.

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