How to Check Viettel Prepaid and Postpaid SIM Card Information

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How to check Viettel subscriber information

1. Syntax to check personal Viettel SIM card information

1.1. Check Viettel main subscriber information via SMS to 1414

1.2. Checking Viettel Postpaid and Prepaid Subscription Information via My Viettel

2. What to Do After Checking Viettel SIM Subscription Information?

Checking Viettel prepaid and postpaid SIM card information brings many benefits. For instance, knowing your phone account details, promotional programs, and especially avoiding number retrieval by the network. Follow this guide to easily and quickly check Viettel postpaid and prepaid subscriber information.

What does this method help you with:

- Determine if your Viettel prepaid number is registered or not?

- Should you decide to buy or sell this Viettel SIM card?


Note: This article applies only to Viettel prepaid subscribers. For postpaid subscribers, please refer to how to check Viettel phone number.

=> How to check Mobi sim card information
=> How to check Vina sim card information
=> How to check if Viettel phone number needs to add one-way blocking information
=> How to add information for Viettel prepaid subscribers at home

According to the network regulations, when you buy a new sim card, you need to register information such as full name, date of birth, hometown, and ID card number to restrict the use of disposable sims. However, many sim agents activate the sim card immediately for you under a different name. Therefore, you need to check your personal Viettel subscriber information with Viettel network to help you understand the subscriber information you are using. For example, when buying a sim card online, you should check the personal information of that sim card to see if anyone has registered it. Because if it has been registered, they can easily retrieve it, slide to another sim card to deactivate your subscription. In that case, if you have registered for Viettel 3G, consider that you will not be able to use it anymore.

How to check Viettel subscriber information

Article Table of Contents:
1. Syntax to check personal Viettel subscriber information.
  1.1. Checking information via SMS.
  1.2. How to check via My Viettel.
2. After checking Viettel subscriber information, what to do next?.
  2.1. Check subscriber information.
  2.2. How to update subscriber information.

1. Syntax to check personal Viettel SIM card information

1.1. Check Viettel main subscriber information via SMS to 1414

Checking personal Viettel prepaid subscriber information is very simple, you just need to compose a text message with the following syntax:
TTTB send 1414 where TTTB stands for 'subscriber information'

After sending, you will receive a reply message with subscriber information from Viettel.

Information includes:

Name: Nguyen Van A,
ID: 070xxxxxx,
Date of Birth: 12/07/1988,
Place of Issue: Hanoi Police Department Date of Issue: 22/12/2008.
Activation Date: 04/09/2012. (registration date)

1.2. Checking Viettel Postpaid and Prepaid Subscription Information via My Viettel

For a hassle-free online check, absolutely free of charge, you can verify your Viettel sim information right from the comfort of your home using the My Viettel app. Follow these steps to check your Viettel sim subscription information:

Step 1: Download and install My Viettel on your Android or iOS device.
- Download My Viettel for Android.
- Download My Viettel for iOS.

Step 2: Launch My Viettel. At the bottom, click 'Skip' (See Image 1). Next, look upwards and click 'Sign Up' (See Image 2).

Step 3: Enter your phone number into the field and press 'Continue' (See Image 3). Still on the Account Registration page, input the OTP code (sent to the phone number you just entered above), password into the corresponding fields, then click 'Complete' (See Image 4).

Step 4: Click 'Allow' when prompted by the system as shown in images 5 and 6.

Step 5: Tap on the virtual assistant icon (Image 7) then click 'Agree' to confirm (Image 8).

Step 6: My Viettel's virtual assistant opens up, to check your Viettel sim subscription information, tap on 'Subscription information' (Image 9) then click 'Customer information' (Image 10).

Step 7: Once the results are displayed, check if the information is correct. If not, you may need to visit a Viettel store to redo the process.

2. What to Do After Checking Viettel SIM Subscription Information?

A common question arises after checking the subscription information: do we need to check if our subscription is blocked or if additional documents like ID and photos are required?
The tasks we need to perform are:

2.1. What Information is Needed to Supplement SIM Subscription Information?
=> Visit the link to check Viettel, Vina, Mobi subscription information (Explains the status notification of the subscription to see if additional photos or IDs are needed?)

2.2. Updating Subscription Information, Detailed instructions on how to update subscription information for different networks can be found in the articles below:
- How to update Viettel subscription information (Includes instructions for updating information at home)
- How to update VinaPhone subscription information (Includes instructions for updating subscription information via Email at home)
- How to update MobiFone subscription information

With just the syntax TTTB sent to 1414, you can successfully check personal information on Viettel's network. Besides checking official information, you can also check your ID number. Since this is a toll-free number, you can compose messages freely without worrying about charges. Furthermore, if you're bothered by advertising messages from Viettel, refer to the article on blocking Viettel advertising messages provided in our previous post.

If you're using Viettel's services and your account is out of credit with no opportunity to recharge, utilize Viettel's credit advancement service to handle immediate tasks. Viettel's credit advancement service offers various packages depending on your usage purposes.

Instead of relying on someone else with a Viettel network subscription to top up your credit, you can now ask subscribers from other networks like Vinaphone or Mobifone to do it for you. With credit top-up services for other subscribers that some networks have deployed, users now have more options. Refer to the syntax instructions for topping up credit for other subscribers here.

Alongside this, registering for Viettel 4G has become increasingly popular. Many 4G packages are being rolled out, encouraging users to gradually switch from 3G to Viettel 4G. When registering for Viettel 4G, subscribers will enjoy various attractive promotional policies, especially significantly faster internet access. If you're still using a 3G SIM, quickly head to Viettel centers to register for a 4G SIM and experience this new internet speed.

In addition, you can also check your ID card number online yourself. Checking your ID card number will provide you with information such as whether you can look up your tax number using your ID card, and how to efficiently check your ID card. Hopefully, this is all useful information for you when you want to learn more about this.

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