Many Viettel users often find themselves unfairly charged for services they didn't subscribe to or services that auto-renew without their consent. In this guide, we'll explore how to check which Viettel package you're using to avoid such situations.
Why it's important to check your current package:
+ Understand the value-added services and subscribed packages
+ Cancel unnecessary packages to save on monthly phone expenses
How to Check Your Current Viettel Package
Guide: Checking Your Viettel Package
To check whether you're using a Viettel prepaid package, a Data Viettel package, or a Viettel 4G package, you can send a message, call the hotline, or use the My Viettel app. All these methods are explained in detail by Mytour.vn below.
Method 1: Checking via Text Message
Method 2: Using Viettel Hotline
Method 3: Using My Viettel App
Method 4: Checking Viettel Package via *098#
Method 1: Checking Your Viettel Package via Text Message
To check which Viettel service package you're using via text message, simply follow the format below:
Text GC to 195 .
Afterwards, we'll await a message from Viettel's hotline shortly and receive the answer, the current Viettel package details on the subscriber as shown below.
Additionally, we'll know the subscription expiry date as well as some ways to maintain communication on our subscriber.
Method 2: Checking Viettel services via Viettel hotline.
Note : To check the current Viettel package via Viettel hotline, you need to provide personal, owner information as follows:
- National ID Card (CMND).
- Personal code.
- 3 recent contact phone numbers.
You can call the hotline 198 and follow the instructions to check the current Viettel services.
Method 3: Using My Viettel app for Android and iPhone.
Apart from the above two methods with SmartPhones like Android, iPhone, we have another way to check the current Viettel package using the My Viettel app.
Download My Viettel for Android
Download My Viettel for iPhone
Step 1 : Open the My Viettel app that you've downloaded and installed on your device. Upon the first access to this app, we'll proceed to log in by selecting Login/Register.
If you're unsure how to register for My Viettel on your device, you can refer to the article on registering for My Viettel.
Step 2 : On the main interface of this app, we'll select Details in the account information section as shown below. At this point, the system will display all the service packages you've subscribed to on your subscriber.
Method 4: Checking Viettel package via *098#
From the calling function on your Android or iPhone, dial *098# and press OK or the call button to quickly check your current Viettel package.
https://Mytour.vn/cach-kiem-tra-dang-dung-goi-cuoc-nao-viettel-18589n.aspx
So now we've successfully learned how to check which Viettel package you're using. Hopefully, you've also successfully done this on your device. Additionally, if you don't know how to install the My Viettel app on your device, you can refer to the guide on installing My Viettel on your phone to do this and use this utility app.
