Many Vinaphone users have fallen victim to unintended subscriptions, resulting in mysterious deductions from their accounts. If you notice inexplicable deductions from your account each month, follow the steps shared by Mytour.vn to check.
Guidelines for querying your registered Vinaphone package
How to check your VinaPhone package
1. Check your Vinaphone package using the syntax
This is the most preferred method for checking by the majority of users due to its simplicity and ease of execution. Here's how to do it:
Step 1: Open the calling function on your smartphone and dial the syntax: *091# then press OK (or the call button).
Step 2: A pop-up window will appear, locate the line Check your bill with the displayed sequence number next to it. Enter that sequence number in the blank space below and click Send.
Step 3: Next, locate the line: Check the current package you are using and enter the sequence number of that line in the blank space below -> Click Send.
The system will then return the results of the packages you are currently subscribed to on your Vinaphone subscription.
2. Check your Vinaphone package using the My VNPT app
Step 1: Download and install the My VNPT app on your phone using the link below:
- Download: My VNPT for Android
- Download: My VNPT for iPhone
Step 2: Proceed to log in to your account. On the main interface of the My VNPT app after successful login, select Menu -> Choose Account / package management
Step 3: Next, select Personal information
Following that, the My VNPT app will display all the packages that your Vinaphone subscription has registered for
3. Check your Vinaphone package via hotline
You can quickly check the subscribed packages by directly calling the Vinaphone customer care hotline at: 18001091 .
4. Check your Vinaphone package via Website
Checking your Vinaphone package via the Website is also a method to easily and quickly check the subscribed packages and services. However, according to Mytour.vn's experience, the network's website system for checking often lacks stability and encounters errors. If you still want to check your package this way, you can follow these steps:
Step 1: In the browser you're using, access the Vinaphone package checking page: HERE
Step 2: Proceed to log in to your account -> Choose Packages - Value-added services -> Then select Packages ->Personal and finally choose Retrieve information . The website will then display the packages you are subscribed to.
Here are 4 methods to check your Vinaphone package that Mytour.vn wants to share and guide you through. Additionally, if you're using a MobiFone SIM and need to check your current package, you can refer to how to Check which MobiFone package you're using for guidance.
https://Mytour.vn/cach-kiem-tra-goi-cuoc-vinaphone-dang-dung-26309n.aspx
Wishing you success in following the steps above