Wondering how to resolve the Asanzo TV key lock issue? This is a common problem faced by many users. To assist everyone in overcoming this situation and other basic TV errors, we present the following useful insights.
How to Resolve Asanzo TV Key Lock Issue?

Asanzo TV key lock means the screen or all physical buttons of the TV are locked, and you're unsure how to unlock them. Don't worry, you just need to follow these methods:
- Method 1: Use the TV remote control to navigate to Menu => System => General => Controller Lock => turn it off.
- Method 2: Perform a factory reset of the TV by going to Settings => Backup and reset => Safe system reset to return the TV to its original factory settings.
Simply follow either of the two methods above to unlock your TV easily and conveniently. If both methods fail, it's best to take your TV to reputable repair centers to have them fix any TV malfunctions.
Guide to troubleshooting some issues on Asanzo TVs
In addition to the key lock issue mentioned above, using Asanzo TVs may encounter various other problems such as:
Asanzo TV experiencing sound loss or very low volume

A common issue many people encounter with TVs is sound loss or very low volume that cannot be heard. The reasons for this phenomenon may include: accidentally pressing the Mute button on the remote or setting the volume to the lowest level, videos without sound, or a faulty TV speaker or electronic circuit.
To address this issue, you can try the following methods:
- You should press the Mute button on the remote again and increase the volume to restore the sound.
- Make sure to note the red, yellow, and white cables at the back of the TV. Each cable end has a symbol and must be plugged into the corresponding port on the back of the TV.
- Try switching to a different channel or watching higher-quality videos.
How to Fix TV Screen Stripes
The TV screen displaying vertical or horizontal stripes can be annoying when watching TV. You can address this issue based on its causes as follows:
- TV screen stripes due to poor signal transmission: For this cause, consider upgrading to a higher-quality signal package.
- Caused by antenna or dish affected by wind or human interference: Adjust the device back to its original position for clearer TV reception.
- TV affected by interference from other devices: Place the TV away from devices such as phones, computers, wifi modems, etc.
- TV screen stripes due to a faulty panel inside: You need to bring it to repair centers or warranty centers for repair.
Asanzo TV Unable to Connect to the Network

Asanzo offers many TV models capable of network connectivity, providing an excellent user experience. If your TV suddenly can't connect to the network, you can troubleshoot as follows:
- The TV cannot connect to the network due to signal transmission issues: Check your home network to ensure they are functioning properly. Limit using many devices sharing the same TV network.
- The TV placed too far away from the wifi source also affects the TV connection. Therefore, place the Wifi router closer to the TV.
- Proceed to reconfigure the network for the TV.
- Restore the factory settings for the TV to ensure it can connect to the network.
Conclusion
With the guidance on how to troubleshoot Asanzo TV key lock and some basic issues mentioned above, we hope to provide the most useful knowledge for everyone to address basic problems as outlined. For issues you cannot resolve on your own, you can bring them to reputable and professional repair centers where they can help you effectively and thoroughly.