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With a plethora of financial management tools and seamless online transaction capabilities, the electronic banking services of Vietnam Prosperity Joint Stock Commercial Bank (VPbank) are the top choice for many account holders.
Mastering the Art of VPbank's Internet Banking
Just Signed Up for VPbank's Internet Banking? Here's What You Need to Know
1. Introduction to VPbank's Internet Banking Service.
2. Using VPbank's Internet Banking.
3. Key Points to Note When Using VPbank's Internet Banking.
1. Introduction to VPbank's Internet Banking Service
VPBank's Internet Banking (or VPbank online) is an electronic banking service provided by Vietnam Prosperity Joint Stock Commercial Bank (VPBank), allowing you to access, manage accounts, conduct transfers, pay bills (electricity/water, cable television, ADSL), and make online savings quickly and easily.
Currently, the service is provided free of charge to individual customers who own accounts at VPbank. You can easily access VPbank online via a web browser or a connected internet-enabled device.
Download VPbank Online here to access Internet Banking services:
* Basic features of VPbank Internet Banking service
The main utilities and features of VPbank's Internet Banking service include:
- Account information check: Lookup, monitor account information including account number, balance, loans, savings accounts
- Money transfer: Transfer within VPbank system, transfer outside VPbank system
- Bill payment: Pay electricity, water bills, airfare, hotel bills, etc.,
- Top-up phone credit, game cards, e-wallet
Understanding the concept and usage of VPbank's Internet Banking service
2. Using VPbank's Internet Banking
Using VPbank's Internet Banking is quite simple; you can set up, check account information, transfer funds, pay bills, and open online savings accounts from home.
2.1. How to Log in to VPBank Online
After registering for VPbank's Internet Banking service, you need to activate your VPBank Online account and enter your username, password, and OTP code to access and utilize the features within the system.
For detailed instructions on logging into VPbank online and tips for changing your VPBank Online login name, troubleshooting login issues with VPBank Online, Mytour has shared in the article guiding how to log in to VPbank Internet Banking, please click on the article link for reference.
- Read more: How to log in to VPbank Internet Banking
2.2. How to Check VPbank Balance and Account Information
After logging into the VPbank Internet Banking system, you can easily view and check your VPbank balance, transaction history, and manage your VPbank accounts by clicking on the 'account' section on the menu bar and selecting the features you want to inquire about.
2.3. How to Transfer Money Online with VPbank via Internet Banking
With the 'transfer' feature, VPbank allows you to perform money transfer transactions from your VPbank accounts (current accounts, credit cards) to accounts within the same banking system or to accounts outside VPbank quickly and easily.
Currently, VPbank transfer fees are 0 dong for all transactions (Note: VPbank transfer fees are subject to change depending on VPbank's policies at each time).
Detailed instructions on transferring money with VPbank via Internet Banking have been shared in our article on how to transfer money from VPbank via computer. Readers can click on the article link to learn more and proceed.
- Read more: How to transfer money from VPbank via computer
2.4. How to pay bills via VPbank online
If you need to top up your phone credit, purchase phone card codes, pay electricity/water bills, buy air tickets, book hotel rooms, or make electronic tax payments, you can do so through VPbank's Internet Banking service.
To proceed, please log in to VPbank's web version, select the 'payment' section on the screen, choose the type of service you want to pay for, and follow the instructions and prompts on the screen to complete the payment process.
Furthermore, for recurring bill payments such as electricity, water, and internet bills, you can also add and set up these bills in the list of recurring payment bills in VPbank's Internet Banking system to automatically pay them monthly, avoiding situations where you may be busy or forget to pay, resulting in service disconnection due to overdue payments, etc.
Overall, the steps for bill payments on VPbank's web version of online banking are quite similar. You can refer to our article on how to pay electricity bills from VPbank and do the same for other payment utilities through VPbank's Internet Banking channel.
2.5. How to Send Savings Online with VPbank
With the support of VPbank's Internet Banking service, you can easily send savings online, close savings accounts, and calculate savings plans from home anytime, anywhere without having to go to bank branches. Moreover, when sending savings online through VPbank's Internet Banking service, you will enjoy higher interest rates from 0.1 - 0.2% per year compared to sending savings at the counter.
To send savings online, you need to log in to the VPbank online system from your computer, navigate to the 'savings' section on the menu bar, select the 'open online savings' feature, and follow the instructions and requests on the screen.
In case your savings account has matured or you want to withdraw savings before maturity, you can close it using the 'close online savings account' feature of VPbank.
2.6. Guide to Online Loan Applications with VPbank via Internet Banking
With the online loan application feature on VPbank online, VPbank currently offers basic loan types including: online unsecured personal loans, online secured loans against savings deposits, online unsecured overdrafts, online secured overdrafts against savings accounts.
To apply for loans online at VPbank, please log in to the VPbank system from your web browser, click on the 'loans' section on the top menu bar, select the online loan services under the 'online loans' section according to your needs.
Additionally, if you have enough finances to repay the loan, you can also choose the 'close online loan account' feature to quickly settle your loan.
2.7. Other Utilities of VPbank's Internet Banking Service
In addition to payment, transfer, account information management, and online savings mentioned above, you can also use the 'utilities' section in VPbank's Internet Banking service to:
- Check Loyalty points, redeem gifts, view program rules,...
- Register, link with e-wallet services, top up e-wallet
- Manage login information, change VPbank online login name,..
- Card management: Activate cards, lock/unlock cards, card statements, register for credit cards, register for supplementary cards,...
Next, if you want to retrieve VPbank online password, change VPbank online password, change OTP receiving method, resend OTP activation code, you can click on the 'options' section on the menu bar of VPbank's web version online system to perform.
3. Some Notes When Using VPbank Internet Banking
VPbank Internet Banking brings many conveniences to life. However, to use the service safely and correctly, you need to grasp the following tips for using Internet Banking safely below.
3.1. Do Not Share VPbank OTP Code with Anyone
The OTP code is a randomly generated 6-digit code sent via phone, email to authenticate your transfer transactions, bill payments, password changes, OTP changes,... on the VPbank online system.
Therefore, to secure your information, account balance, and online transactions on your VPbank account, you should not share this OTP code with anyone, including VPbank bank staff.
3.2. Use VPbank Internet Banking Access Password Wisely.
To enhance the security of your VPbank Internet Banking account, you need to change your access password at least every 3 months. The VPbank Internet Banking password should be strong, at least 8 characters long, containing uppercase letters, lowercase letters, special characters, to prevent hackers, viruses from hacking, stealing your system access password.
3.3. Do Not Use Public Wi-Fi for Transactions on VPbank Internet Banking
Using public Wi-Fi on buses, cinemas, cafes, etc., to perform transactions on VPbank Internet Banking will pose many security risks, being vulnerable to information theft by hackers.
3.4. Call VPbank Hotline in Case of Issues with VPbank Internet Banking
For any issues encountered while using VPbank Internet Banking services (transfer errors, bill payment failures, suspicion of account information theft, computer theft, etc.), you should immediately contact the VPbank hotline (1900545415) to report and receive advice, support, and necessary solutions to protect your VPbank account.
Above, Mytour has provided you with an overview of the features and usage of VPbank Internet Banking efficiently and cost-effectively. We wish you enjoyable experiences with the convenience of this service.
Alongside VPbank Internet Banking, the fee structure, registration process, and usage of VPbank SMS Banking service are also topics of interest for many users. To learn about this service, you can refer to our guide on how to register for VPBank SMS Banking that we shared previously.
