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When logging into Facebook on new devices, users often encounter account authentication (comment authentication, image verification, Gmail code, etc.), also known as checkpoints. If the checkpoint is correct, users can access their accounts normally. However, if the checkpoint is correct but they are still prompted to do another checkpoint, they might be experiencing a similar situation. This is a very common error that frustrates many people as they cannot access Facebook no matter what they do.
Identifying Checkpoint Error - Continuous Facebook Account Authentication
Normally, when encountering a checkpoint, users simply need to choose from the available authentication options. If authentication fails, they can try another method or wait for a few hours. However, if authentication is successful, they can access Facebook as usual.
For accounts encountering errors, whether you have Checkpoint, verify by any means, whether successful or not, you still have to Checkpoint again from the beginning. This means that even if you are the account owner, executing 100% of the Checkpoint steps correctly, you still have to endure the inability to log in. I myself have experienced this, which took me several hours to find a solution when logging into Facebook on a new phone.
2. Resolving the continuous Checkpoint error when logging into Facebook on a new phone
To resolve this Facebook error, you must be logged into the account on another device (old phone, computer, tablet, etc.). If you don't have a device with the account logged in, log in to your Facebook account on a device that has been logged in at least once before. Devices that have logged into your Facebook account will not require a Checkpoint, and you will certainly be able to access them to resolve the error.
Step 1: Proceed to open Settings => Privacy & Permissions.
Step 2: Next, select Settings to view account settings.
Step 3: In the Settings section, navigate to Security and Login tab.
Step 4: Now, scroll down to find Two-Factor Authentication section. Choose Edit under Use two-factor authentication.
Step 5: Then, select Use text message (SMS) to secure your Facebook account.
Step 6: To use this feature, you'll use the phone number you used to create your account or you can use another phone number through “Add phone number”.
Step 7: To activate this feature, you'll need to enter the verification code sent by Facebook to your phone number.
Step 8: Once activation is complete, you'll receive a notification “Two-Factor Authentication is enabled” as shown in the image.
Step 9: Now, proceed to log back into your Facebook account on your new phone.
At this point, your account will no longer require Checkpoint; instead, you'll need to enter the code sent to your phone to log in.
Step 10: Currently, Facebook is using personal phone numbers to send verification codes instead of hotline numbers. So, make sure to enter the correct login verification code. Typically, login verification codes will have slashes between the numbers to reduce observation and enhance security.
In this article, Thru Software has guided you on how to fix the continuous account verification error when logging into Facebook on a new phone. Wish you success!
