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Instagram is the most popular photo-sharing platform today and has become the favorite social network for those who prefer to express themselves through images rather than words. But no app is exempt from issues, and Instagram sometimes faces problems. What will you do when you can't access Instagram? This issue can be caused by various reasons. Whatever the reason, there is always a solution to troubleshoot and the following article will share with you some easy ways to fix the Instagram login issue.
How to handle Instagram login failure?
Method 1. Check Instagram server status.
Method 2. Restart your device.
Method 3. Check network connection.
Method 4. Clear Instagram data and cache.
Method 5. Grant permissions to the app.
Method 6. Use Instagram on another device.
Method 7. Update Instagram.
Method 8. Contact Instagram for support.
How to fix Instagram login issue
Step 1. Check Instagram server status
When the Instagram app isn't working or you encounter the Instagram login error despite ensuring the login information is correct or unable to open the app, the first thing you need to do is check if the Instagram servers are down or still operating normally.
Instagram server outage may be the reason for the Instagram login issue. However, Instagram doesn't have its own website for users to track the status of their servers. Therefore, you'll need to use a third-party website like Downdetector HERE to check the status of Instagram servers.
Step 2. Restart your device
One of the simple ways to possibly fix any Instagram issue that you need to apply first is to restart your device. If your phone has been running for too long and many processes are running in the background, you may not have enough system resources to run the Instagram app.
In this case, restarting your smartphone will free up system resources on your mobile device to ensure Instagram operates normally.
Step 3. Check network connection
The Instagram login issue may also be due to poor network connectivity. If there's no stable Internet connection, Instagram won't be able to communicate properly with Instagram servers. What you can do is switch from Wi-Fi to 3G/4G and vice versa, or try restarting your Internet router to ensure it's properly connected to your ISP (Internet Service Provider).
To restart your router, locate the power cable and unplug it from the router. Wait 10 - 15 seconds for the router to rest. Then, plug the power cable back in and wait for the router to start up. Now, proceed to connect to the network and open the Instagram app. Then, log in to your account to see if restarting the router has fixed the Instagram login issue.
Step 4. Clear Instagram data and cache
Old data and cached memory files can disrupt the functioning of apps and may cause the Instagram login issue. To clear Instagram data and cache on Android, follow these steps:
Step 1: Open Settings and select Apps or Manage apps or Application manager, depending on your device. Then, select Instagram from the list of installed apps on your device.
Step 2: Tap on Clear Data at the bottom of the screen and select Clear all data, Clear cache to clear Instagram data and cache memory.
Step 3: Open Instagram and check if the app is working normally.
Step 5. Grant permissions to the app
On Android, go back to where you cleared Instagram cache and you'll see the app permissions allowed. Here, you need to ensure that the services you want to use with Instagram are enabled.
This time, instead of selecting Clear Data, you press App permissions and grant permissions to the app.
On iOS, go to Settings > Instagram and ensure that the app has been granted the necessary access permissions.
Step 6. Use Instagram on another device
You can try using Instagram on another phone or ask around to see if others are experiencing this issue to determine if it's a common problem for everyone or an issue with your device.
Step 7. Update Instagram
Typically, Instagram errors are caused by outdated apps, meaning they need to be updated to the latest version. Instagram updates usually come with bug fixes alongside new features. If the Instagram update is available on your phone, you just need to update it through the Play Store or App Store.
- Download link for Instagram for Android
- Download link for Instagram for iPhone
Step 8. Contact Instagram for support
The last thing you can do if all the above methods are ineffective is to access Instagram's support center HERE to find some tips and information on why the Instagram login issue is occurring for you.
Instagram has a robust help center with many useful guides in case you encounter issues with their app. Look up this specific topic on Instagram's help center to learn how to handle the Instagram issue you're facing.
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These solutions will help you fix the Instagram login issue or Instagram freezing. Some of these tricks can also be used for other apps that are not functioning normally. Additionally, if you encounter the Instagram login error, you can refer to the troubleshooting measures in the following article:
