How to Fix Relationship Status Issues on Facebook and Other Common Incidents

Facebook stands as one of the most popular social networks in Vietnam. Undoubtedly, while using it, you might have encountered various issues such as relationship status errors,... If you're facing similar glitches on Facebook, refer to this article to gain insights into these errors and their resolutions!

1. Causes of Error Notifications on Facebook

- Due to Facebook's Lack of Timely Synchronization

You might be aware that Facebook boasts an enormous user base, with numerous change requests pouring in every second from users. Perhaps, this very aspect has led to Facebook being overloaded, resulting in your changes and requests not being immediately fulfilled.

Some error notifications that may arise include:

+ Facebook Relationship Status Error

Facebook relationship status error occurs when you're modifying relationship statuses. Upon pressing the Save button, an error occurs, triggering this notification.

+ Error occurred while saving changes to your profile page. Please try again.

This is the error that appears when you're modifying personal introduction information on your profile page.

There are various types of errors on Facebook.

+ Apologies, an error occurred while joining the group.

This error often appears when you attempt to join groups. If the joining process fails, this error will be displayed.

+ An error has occurred. We are trying to fix it as soon as possible.

The complete notification usually reads: An error has occurred with this request. We are trying to fix it as soon as possible or Apologies, an error occurred. We are striving to fix this error as soon as possible.

These notifications appear when you perform an action on Facebook but it is unsuccessful, such as sending a friend request, sharing a post, etc.

Errors on Facebook occur frequently.

+ Facebook name change error has occurred

The complete notification usually reads: Facebook name change error has occurred. We are trying to fix it as soon as possible.

This is also an error notification when performing an action on Facebook, specifically changing the user's personal Facebook name.

- Due to Facebook community standards violation

When you violate community standards, spam policies, or someone is trying to hack your account, you will receive the notification: An unexpected error occurred, please log in again.

Violating Facebook community standards will result in account suspension.

- Due to network connectivity issues or the video has been deleted

The notification often reads: Apologies, an error occurred while playing this video.

The cause may be network connectivity issues such as weak WiFi, distance from the device to the router, or depleted 3G/4G data,...

Another possible cause is that the video owner deleted the video, but Facebook hasn't updated it yet. Although the video appears on your newsfeed, it cannot be viewed because it has been deleted.

It's highly likely that Facebook errors occur due to network connectivity.

- Your Facebook app version is outdated

Your Facebook app version is outdated, and outdated software can also cause the aforementioned errors.

- Error originates from Facebook

Furthermore, it's true that Facebook often experiences disruptions that interrupt users' experiences. This could be considered an error originating from Facebook itself.

Error originates from Facebook itself

2. Ways to troubleshoot errors on Facebook

- Restart your device

To troubleshoot errors on Facebook, you can try restarting the device you're currently using to access Facebook, such as your phone, computer, etc.

Try restarting your phone to see if it fixes the issue

How to restart a laptop:

To restart your computer, users press the Windows icon in the bottom left corner of the screen > Select Power > Restart.

Restart your computer

- Restart WiFi router

Another simple method you can try to troubleshoot the issue is to restart your WiFi router if you suspect that the problem is due to poor network connection.

Check the indicator lights and press the restart button on the router. After performing the action, wait for a moment before accessing WiFi again.

Restart your WiFi router to improve network connection

- Check 3G, 4G data usage

Or if you suspect that the error is due to depleted mobile data, check your 3G/4G data usage by dialing *101#.

Check if your 3G/4G data usage is sufficient

- Clear Facebook app cache and data

If the cause is the overloaded cache and data of the Facebook app after prolonged usage, users should clear all those data.

Refer to the article on how to clear: [Video] 2 ways to clear all Facebook cache data on your phone.

Clear Facebook app cache when it's overloaded

- Clear browsing history on your computer

If you're using Facebook on your computer, you can try clearing your web browsing data, cookies from your web browser.

Refer to the article on how to clear web browsing history on Google Chrome: How to clear search history on phone, computer simply and effectively.

- Uninstall and reinstall Facebook

Another solution you can try is to uninstall and reinstall Facebook to see if it resolves the issues you're experiencing with this social network.

Uninstall and reinstall Facebook if necessary

- Log back into Facebook

If you encounter an error saying An unexpected error occurred, please log in again, simply log back into Facebook.

Additionally, you should also change your Facebook password to prevent malicious attempts to access your Facebook account: [Video] How to change Facebook password on phone, computer easily.

- Report the issue to Facebook

If unable to apply the solutions above, users can try reporting the issue they're experiencing to Facebook for resolution.

On mobile: Go to Facebook homepage > Select Menu > Choose Help & Support > Press Report Issue > Return and shake your phone.

Find and activate the Shake phone feature to report issues on Facebook

Return to where you encountered the issue and shake your phone > Choose Report Issue in the notification box that appears > Specify the details > Send.

Return to where you encountered the issue and shake to report to Facebook

On computer: Go to Facebook homepage > Click the down arrow at the top right corner > Select Help & Support.

Open account settings and choose Help & Support

Select Report Issue.

Select the Report Issue section

Choose the An Error Occurred section.

Choose the An Error Occurred section

Select the type of issue to report in the Select Product box > Specify the details (can attach images or videos) > Send.

Describe the issue and send it to Facebook for review

- Wait for Facebook to fix the issue

Actually, Facebook often encounters issues but they also fix them quickly, so you can wait for Facebook to address them.

You can also ask friends and family around to see if anyone is experiencing similar issues. If so, it indicates that the problem lies with Facebook.

- Familiarize yourself with Facebook's community standards

It's also important to thoroughly understand Facebook's community standards because even minor violations can lead to restrictions such as likes, shares, comments, or even account suspension.

It's crucial to understand Facebook's community standards thoroughly.

- Try again at a different time

If you're experiencing issues like changing your name, joining groups, posting, etc., and encountering error messages, you might want to try again at another time.

Users shouldn't perform these actions during peak hours when there's a large user volume, as Facebook might be overloaded and unable to process requests successfully.

3. Some Related Questions

- How can I change my relationship status on Facebook?

Answer: To change your relationship status on Facebook, refer to the following article: How to change your relationship status on Facebook, it's super simple.

- How do I fix the expired Facebook version?

Answer: To fix the expired Facebook version, refer to the following article: 8 ways to fix the expired Facebook version, super simple and effective.

- Can't log in to Facebook, what should I do?

Answer: To troubleshoot the issue of not being able to log in to Facebook, refer to the following article: How to fix the issue of not being able to log in to Facebook, simple and effective.

Some questions related to Facebook issues

Above are the ways to fix relationship status errors on Facebook and other issues. Thank you for following along and see you in the next posts.