How to Fix the Facebook White Screen Error

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First thing first, check if others are facing the same issue as you using online tools like DownDetector (https://downdetector.com/). When you visit the website, select Facebook and you may see the most reported issues within the last 24 hours, such as Facebook login errors, news feed not showing, photo display issues... If many people are reporting corresponding issues, you may need to wait for Facebook to resolve the problem.

2. Restart Your Device

If the Facebook app on Android or iOS encounters a white screen error, close the app completely and restart your mobile device. Then, open Facebook and see if the app is functioning normally again. Restarting your phone is a simple yet effective way to resolve some software-related issues.

3. Check Network Connection

Facebook requires a network connection to function. Therefore, weak or unstable network connection can be the cause of Facebook encountering the dreaded white screen error. You can take some steps such as:
- Switch to a different network connection.
- Turn on/off airplane mode.
- Switch from Wi-Fi to mobile data and vice versa.
- Restart your router.

4. Update the Facebook App

Facebook regularly releases updates on the App Store and Play Store to fix bugs and vulnerabilities. You should constantly update Facebook to ensure the app runs smoothly and efficiently. In case you are running an outdated version of Facebook, simply visit the app store and proceed with the update to fix the issue of Facebook app not working on your phone.

5. Clear Cache Memory

Learn more: How to clear browser cache

Try using a different web browser

Your Coc Coc, Chrome, or Firefox browser used for logging into Facebook on your computer might be experiencing errors. To confirm, try logging in with another browser. Also, check for any available browser updates. If there are any, upgrade your browser to the latest version.

Reinstall the Facebook application

If your Facebook app still doesn't work or loads incorrectly after clearing the cache, Mytour suggests you should uninstall and reinstall Facebook. Especially if you haven't previously downloaded Facebook for Android from the Play Store, you may encounter issues when using it. Perhaps you're running an incompatible version, not optimized for your phone:
- Download Facebook for Android
- Download Facebook for iPhone

It's quite challenging to pinpoint the exact cause of the Facebook white screen error to immediately apply a corresponding fix. Therefore, you should try the troubleshooting methods shared by Mytour in the article one by one, and it's very likely that one of the methods mentioned will help restore normal Facebook operation.

Frequently Asked Questions

What should I do if Facebook is not loading properly on my device?

First, check if others are experiencing similar issues by using tools like DownDetector. If many users report problems, you may need to wait for Facebook to resolve them.

How can I fix the Facebook white screen error on my mobile app?

To resolve the Facebook white screen error, restart your device after closing the app. This simple step often fixes minor software issues, allowing the app to function normally.

What steps should I take if my Facebook app keeps crashing?

If your Facebook app keeps crashing, ensure your network connection is stable, update the app to the latest version, and consider clearing the app's cache to improve performance.

Is it necessary to update the Facebook app regularly for optimal performance?

Yes, regularly updating the Facebook app is essential. Facebook frequently releases updates that fix bugs and vulnerabilities, ensuring that the app runs smoothly and efficiently.

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