If you're unsure how to fix the problem of Facebook not opening on iPhone and Android phones, let Mytour suggest some solutions for you.
How to troubleshoot Facebook not opening on mobile phones
I. How to fix Facebook not opening on iPhone
Below are some methods to fix issues like Facebook not working, not opening, app opening and closing immediately, ... on iPhone:
Method 1: Force close and reopen the app
To fix the issue of Facebook not opening, the first step is to force close and reopen the app. Usually, when you force close and reopen, the app will work better.
However, if the problem persists, you can refer to some other troubleshooting methods below.
Method 2: Update to the latest version of Facebook
In many cases where Facebook is not working, unable to open the app may be due to the version you are using being outdated. Try updating to the latest version of the app and check if Facebook opens on iPhone or not.
Method 3: Reinstall Facebook
Another way to fix Facebook not opening on iPhone is to try reinstalling the app. Delete the app on iPhone, then access the App Store, search for and download Facebook to install, if not, you can download it from the link below.
This simple trick sometimes also helps resolve most issues, such as Facebook freezing, hanging, unresponsive, unable to open the app, ...
Method 4: Clear browser cache memory
If you're accessing Facebook through the Chrome or Safari browser and you haven't 'cleaned up' the cache memory for a long time, it's also a cause of various issues, problems in accessing web pages, including the error of not being able to access or open Facebook.
Open the Settings app =>Safari =>Clear History and Website Data option.
Finally, check if you can access Facebook on the Safari browser.
Method 5: Restart iPhone
Suppose in the event that you've tried the above methods but all failed, and you still can't open and access Facebook. To fix the issue, the next solution is to restart your iPhone and check if the problem persists.
II. How to fix Facebook not opening on Android phones
See details on How to fix Facebook not opening on Android here.
Method 1: Update to the latest version of Facebook
To fix the issue of Facebook not opening, app not functioning properly on Android devices, the first step is to try updating to the latest app version on the Google Play Store and check if the problem persists.
Method 2: Clear Facebook data and cache memory
If the above method doesn't work, the next solution is to try clearing the app's cache and data.
Access the Settings app =>Apps =>Application List =>Facebook =>Storage =>Clear Data =>Clear Cache .
Method 3: Reinstall Facebook
First, access the Settings app to find and uninstall the app on your device. Next, go to the Play Store to find, download, and install Facebook, then proceed to log in and use the app as usual.
Method 4: Restart Android device
Finally, if the above methods are not available, try restarting your Android device to see if it helps fix the issue. Press and hold the Power button until the menu appears on the screen, then select the Reboot option to restart the device.
After the process is complete, try reopening Facebook to see if the issue persists.
In this article, Mytour just guided you on how to fix Facebook not opening on iPhone and Android phones. Additionally, if you encounter issues such as unable to log in to your Facebook account on your device, check out the compilation of ways to access Facebook here.
- Read more: How to fix Facebook freezing issues on Android