How to fix the issue of not finding friends nearby on Zalo

Among the ways to find friends on Zalo, using the feature to search nearby is a popular choice for making new acquaintances. However, many have encountered the problem of not finding friends nearby on Zalo and reached out to Mytour.vn for help.

Guide to fixing the issue of not finding friends nearby on Zalo

Firstly, when encountering the issue of not finding friends nearby on Zalo, check whether it's due to an outdated Zalo version or unstable network. If not, it could be because you haven't enabled location for Zalo.

1. Unable to locate Zalo's 'Nearby' feature

The 'Nearby' feature in the latest version of Zalo has been removed. However, if you want to use this feature to connect with people around you (within about 1km), follow these steps:

Step 1: Access Zalo, in the Find friends box, type 'Nearby' (Image 1). Once Zalo displays the feature, select 'Nearby' (Image 2).

Step 2: Zalo will display the interface of Nearby (Image 3). Select 'Nearby' (Image 4).

Step 3: At this point, you will find people around you (depending on your settings for gender, age, the number of friends you find may vary). Look at the top right corner and click the arrow icon (Image 5). Then, click on 'Gender' (Image 6)

Step 4: Set the criteria to find suitable matches according to your preferences, then click 'Agree' (Image 7). Next, click on 'Age' (Image 8)

Step 5: Click on the age range from (Image 9). Then, drag and select the appropriate age range according to your preference and click 'Done' (Image 10).

Step 6: Next, click on the age range to (Image 10) and do the same as selecting the age range from. Then, click 'Update' to Find friends near you according to your requested criteria.

2. Re-granting permission for Zalo's Location access on the phone

Zalo integrates with location services to perform various available features, including finding friends. Therefore, you need to enable location on your phone.

- For Android devices:

Step 1: Open the Settings app (gear icon) on your phone screen (Image 1). Then, you can type the keyword Location in 'Search in settings items' and press Enter (Image 2) or you can scroll the screen to search for Location item.

Step 2: Click on 'Location' (Image 3). In the Location interface, select the 'Zalo' app (Image 4) 

Step 3: Then, in the App Info, tap on 'Permissions' (Image 5). Now, tap on 'Location' (Image 6).

Step 4: If you see a green circle in the Denied section (Image 7), tap on the circle in the 'Only allow when using the app' section (Image 8) to turn it green and fix the issue of finding friends through the Nearby feature.

- For iPhone devices:

Step 1: Access 'Settings' (Gear icon) on the phone screen (Image 1). Then, iPhone will switch to the Settings interface (Image 2).

Step 2: Swipe the screen to find the Zalo app and tap on it (Image 3). After accessing the Zalo interface in settings, tap on 'Location'. 

Step 3: Now, you have several options based on your needs: 'Ask next time', 'When using the app', 'No', or 'Always' (Image 5). For instance, Mytour.vn selects 'When using the app' to enable location when opening Zalo (Image 6).

3. Check Internet Connection

- For Wifi Network

You need to check whether your Wifi network connection has Internet access, whether the Wifi connection password is correct. Or you may need to select a more stable Wifi network to successfully find friends nearby on Zalo without errors.

- For Mobile Data Networks

If you are using 3G, 4G mobile data networks to search for friends nearby on Zalo, you need to check whether the high-speed data on your subscription plan is still available. Especially for users with limited data packages, the service may automatically disconnect when the free data is used up.

So we've just gone through 3 basic ways to fix the issue of not finding friends nearby on Zalo so you can address this on your device. Additionally, you can also update the latest Zalo app here:

Download the latest Zalo app for Android here: Download Zalo for Android
Download the latest Zalo app for iPhone here: Download Zalo for iPhone.

With the latest version of Zalo, we can enjoy many interesting features such as split-screen during video calls..., or troubleshoot errors occurring while using Zalo on Android, iPhone devices.

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