How to Get Free Fire Refunds from Garena

Free Fire is a free-to-play survival shooter game with in-app purchase features. Players need to spend money to buy weapon skins to enhance the aesthetics and combat capabilities of their firearms. This creates an indescribable kind of 'attraction,' drawing players to open their wallets to purchase items for an advantage in battles. If you've regretted your decision since then, this article might be particularly helpful for you as Mytour will share with you ways to get Free Fire refunds from Garena.

How to Get Free Fire Refunds from Garena

1. Obtaining Free Fire Refunds through Garena Customer Support

This is perhaps the most challenging method because typically, all purchases made within Free Fire are final and non-refundable. Remember the terms and conditions you agreed to, which few bother to read before logging into the game, and ensure you have agreed to that policy.

However, players can still request a 'one-time' refund for 'incorrectly purchased diamond quantities'. For diamonds you have purchased but not yet used, you may have a chance to receive a refund. If you have used any diamonds, the chance is zero. They will not refund you or if they do, your account will be restricted until you top up the same quantity of diamonds.

Below are the necessary information needed for a refund request:

Only purchases made through Google Play can be refunded - if you're playing Free Fire on iOS, you're out of luck. Requests must be submitted on the same day to meet the refund eligibility criteria, and it may take up to 5 business days for the money to be transferred back to your account.

To find the payment receipt, you can access the email address associated with your Google Play Store account and look for an email from Google containing your payment information. You can also find it on the web by logging into pay.google.com.

2. Submitting a dispute to the credit card issuing company

Another way to get a Free Fire refund is to contact the credit card issuing company and submit a dispute. You need to clearly state the transaction you are disputing and provide the reason why you want a refund. This applies to any transaction, not just Free Fire. You should go to your bank and find a way to submit the dispute.

It's difficult to provide guidance on this because banks worldwide have different policies and procedures. You may be able to get your money back, but your account will certainly be banned afterward.

3. Requesting a Free Fire refund on Play Store

In reality, you can directly request a refund from Google. Similar to the Garena Refund process, this method is not guaranteed, and you may not get your money back. The risk of being banned is moderate - it's not as bad as submitting a refund request, but there's still a chance of being banned.

* Conditions to request a refund on Play Store:

Less than 48 hours from when you made the payment in Free Fire. If the product is a movie or book, this time will be longer, but for Free Fire diamonds, it's only 2 days. Typically, you'll receive a decision within 15 minutes, but it may take up to 4 business days.

You can also use the Report unauthorized purchases feature within the 120-day extension period, but this is quite risky as your payment method may be rejected by Google afterward.

* How to request a refund on Google Play:

4. What happens if you purchase diamonds from a third party?

In this case, you won't receive a refund. However, it's best to contact the customer support department of where you made the purchase to explore your options. If you used a credit card to make the purchase, you can also file a refund request to get your money back.

Download link for Garena Free Fire for free:

Above are the methods you can apply to request a refund from Garena if you accidentally make a mistake when purchasing or encounter unwanted errors during the payment process. Although you may have the chance to get your money back if you meet the conditions, remember the chance is not high.