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VCB Mobile Banking is the mobile banking application of Vietcombank, allowing customers to manage information, perform transactions online without having to go directly to the bank's branches/offices.
How to Lock Vietcombank's Mobile Banking Service
However, Vietcombank is known for its high fees for using Mobile Banking services (the service usage fee is 10,000 VND/month, transfer fee within VCB system ranges from 3,000 VND - 5,000 VND/transaction, transfer fee to other bank systems ranges from 7,000 VND - 1,000,000 VND/transaction). To save costs, many users want to lock Vietcombank's Mobile Banking service.
So how do you lock Vietcombank's Mobile Banking service? Let's find out in detail in the article below by Mytour.
1. When should you lock Vietcombank's Mobile Banking service?
2. How to Lock Vietcombank's Mobile Banking Service.
Method 1. Lock the Mobile Banking service at the counter.
Method 2. Lock the service via the electronic banking system.
1. When should you lock Vietcombank's Mobile Banking service?
When you only use Vietcombank's debit account, receive your salary through the card every month, and rarely transfer or deposit money through the card.
When you are using payment card services from other banks and enjoy more benefits when using the mobile banking service of those banks.
When you are using multiple types of cards from Vietcombank, and you only want to use the Mobile banking service for one main card that you frequently use.
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2. How to Lock Vietcombank's Mobile Banking Service
Method 1: Lock the Mobile Banking service at Vietcombank's counter
To lock the VCB Mobile Banking service you are using, bring your ID card to the nearest VCB branch to be assisted by bank staff in locking the service.
Note:
- VCB branches usually start working from 8 am to 11:30 am in the morning and from 1 pm to 4:30 pm in the afternoon from Monday to Friday. Only a few branches/offices of VCB bank work on Saturday. Therefore, before going to the bank to lock the service, you need to know the working hours of Vietcombank to arrive on time, avoiding long waits or multiple trips.
- The registration of Vietcombank's SMS Banking, money transfer, cash withdrawal, etc., are all supported at Vietcombank's counter. Therefore, you can go to the branch, bank office for the best support.
Method 2: Locking VCB Mobile Banking service through VCB's electronic banking system - Ib@nking
To lock the VCB Mobile Banking service this way, you must be a user who has registered to use VCB- Ib@nking service of Vietcombank.
If you have not registered to use the service, you can bring your ID card to the VCB counter for bank staff to assist you in the registration process.
Implementation method
Step 1: Log in to VCB's online banking service (VCB-IB@nking) at: https://www.vietcombank.com.vn/IBanking2015/
Step 2: In the 'additional utilities' category, select 'lock service' in the Mobile banking utility.
Step 3: Choose the service type to lock as 'VCB - Mobile banking', tick the box 'agree' to comply with Vietcombank's electronic banking service regulations, and select 'lock service'.
Step 4: The screen will display a notification that you have successfully locked the Moblie Banking service.
With the information shared in this article, you now know how to lock Vietcombank's Mobile Banking service, right? After locking the VCB Mobile Banking service, if you want to use it later, you just need to reopen the service.
