Buzz
The GrabPay by Moca app now officially supports paying electricity bills directly on the Grab app. So, if you don't know how to pay electricity bills through Grab, or if you've been using other services to pay your electricity bills, or even manually going to electric utility units to make payments, then this article will be very useful for those of you who use the Grab app daily but don't know how to pay.
Paying electricity bills through Grab
- Download Grab for Android here.
- Download Grab for iPhone here.
How to Pay Electricity Bills through Grab
The following guide will help everyone understand in detail how to pay electricity bills on the Grab app using the GrabPay by Moca electronic wallet.
1. View electricity customer code
First, to make the payment, you need to know how to check your family's electricity customer code. Because when making a payment, you'll need to enter this customer code for the system to look up and display information for you to make the payment.
Method 1: To check your customer code, it's simple, you just need to review the electricity bill notice or the electricity bill itself, and you'll immediately see your electricity customer code. The image below shows a customer code marked in red by us.
Method 2: Contact the power hotline for support in reissuing the customer code
If you don't remember your customer code, or in some cases, lose your electricity bill or electricity bill notice, you can contact the Power Company's Customer Care Center hotline to get support in reissuing the customer code. Each area will have a different support number, you can see specific information below to contact.
Customer Care Center of Northern Power Corporation
Serving and assisting electricity users in Northern provinces
Hotline: 1900 6769
Customer Care Center of Central Power Corporation
Serving and assisting electricity users in Central provinces
Hotline: 1900 1909
Customer Care Center of Southern Power Corporation
Serving and assisting electricity users in Southern provinces
Hotline: 19001006
Customer Care Center of Hanoi Power Corporation
Serving and assisting electricity users in Hanoi
Hotline: 19001288 - (04)22222000
Customer Care Center of Ho Chi Minh City Power Corporation
Serving and assisting electricity users in Ho Chi Minh City
Hotline: 1900 54 54 54
2. Paying electricity bills on Grab
Step 1: Open the Grab app you are using -> then, select the Bills section right on Grab's main screen.
Step 2: Proceed to select the electricity provider that you and your family are using, for example, if you are in HCMC, choose EVN HCMC, and if you are in Hanoi, choose EVN Hanoi. If you select the wrong one, you won't be able to make the payment, so make sure to choose carefully.
Step 3: At this step, you enter the customer code of the electricity bill -> then you enter that code into the Customer Code field -> immediately, your electricity bill information will be displayed:
Step 4: You should double-check the displayed payment amount to see if it matches the electricity bill notice sent to you by EVN. There's usually nothing wrong -> proceed to click Confirm if the information is correct and matches.
Step 5: In this step, you will proceed to Pay and you're done. We note that you can only pay with the GrabPay by Moca electronic wallet, which means in the Payment method section -> you will choose GrabPay by Moca Wallet.
So you have just completed the steps to pay electricity bills through Grab via the GrabPay by Moca electronic wallet. In addition to payment, you can also inquire about electricity bills in Hanoi and Ho Chi Minh City areas, you can also pay, inquire about water bills, and pay postpaid phone bills of Mobifone and Vinaphone. Wish you success!
