Question:
Hello Taiminenphi.vn!
Despite my best efforts, attempts to print reports from HTKK software for value-added tax and personal income tax over LAN have all ended in failure (Consistently reporting failure to establish printer connection). However, upon consulting the filing support department, they claim printing is feasible. Presently, I resort to transferring data directly to the printer-connected machine for printing, which consumes considerable time. Can anyone offer assistance in resolving this issue? Thank you!
Response:
Thank you for your inquiry and for reaching out to us. Regarding your query, we would like to provide the following response:
The reason you encounter errors when issuing print commands, consistently receiving notifications of failed printer setup, may stem from using a Samsung printer. Currently, many Samsung printers encounter similar errors when attempting to print HTKK and PIT reports over LAN.
To resolve this issue, you can download the CutePDF Writer software, install it, and it will create a virtual printer. Then, you simply issue the print command, select that virtual printer, and proceed to the main printer. Wishing you success!
Download CutePDF Writer here
Additionally, while using HTKK software, the common issue of incorrect date formats on HTKK often arises, primarily due to differences in default date formats between the operating system and the HTKK software. To rectify this issue is relatively simple. If you are unsure how to proceed, you can refer to the guide on fixing incorrect date format errors on HTKK that we have previously shared.
