Buzz
If you need assistance with booking a flight, managing your account, lodging a complaint, seeking information, or locating lost luggage, contacting Alaska Airlines is a straightforward process. The airline provides various contact options, including phone calls, text messages, and chat support, ensuring prompt assistance tailored to your needs.
Steps
Contact Information
Arrange your travel by dialing 1-800-252-7522 (1-800-ALASKAAIR). This number serves as the reservations hotline, enabling you to book flights, inquire about promotions, and modify or cancel reservations at your convenience.
- This hotline operates 24/7, allowing you to connect with a representative at any time.
- For credit card transactions, Alaska Airlines advises calling instead of opting for text-based assistance.
- If you're organizing travel for a group of 9 or more passengers, call 1-800-445-4435. This hotline is available from 6 AM to 6 PM, Monday to Friday, and from 7:30 AM to 6 PM on Saturdays, Pacific Time.
Dial 1-800-654-5669 to file a complaint post-flight. This number is dedicated to addressing concerns after your flight. Unfortunately, issues may arise during your journey, and if you wish to file a complaint, you can reach out using this number.
- The hotline operates from 7 AM to 7 PM, Monday through Friday, and from 8 AM to 5 PM on Saturdays, Pacific Time.
Inquire about lost baggage by calling 1-800-654-5669. If you've misplaced your luggage at the airport and have already submitted a report to the airline, you can use this number to check the status of your bags. Contact to see if your bags have been located.
- Before dialing this number, ensure you have reported your lost baggage and completed a report at the airport. If your bags are missing, remember to report it before departing.
Resolve account issues by reaching out to 1-800-654-5669. Whether you're locked out of your Alaska Airlines account, forgotten your password, or need to update your account details, calling the accounts number can provide you with assistance.
- This hotline operates from 7 AM to 7 PM, Monday through Friday, and from 8 AM to 5 PM on Saturdays, Pacific Time.
Utilize international numbers if you're abroad. If you're traveling internationally and require assistance from Alaska Airlines regarding your reservation, different toll-free numbers are available based on your location. For a list of countries and their respective numbers, visit https://www.alaskaair.com/content/about-us/help-contact.
- These numbers are compatible with landline phones only. If using a mobile phone, you may need to contact your service provider to activate international options.
- If your country is not listed, dial 001-206-244-0751 for assistance. Please note that this is not a toll-free number.
Speak with a corporate representative at 206-433-3200. If you have general inquiries or comments unrelated to the aforementioned issues, contacting a representative at the corporate headquarters of Alaska Airlines in Seattle may be beneficial. This number will connect you to their corporate office.
- The operational hours for this number are not specified, but it likely aligns with standard business hours. For the best chance of assistance, consider calling between 9 AM and 5 PM, Monday to Friday, Pacific Time.
Texting and Chat Support
Access the reservations chat feature for flight inquiries. Head to Alaska Airlines' website Help Center section, navigate to Reservations, and click on “Start Reservations Chat” to initiate a conversation. Enter your details and flight information, and await a response from a representative when available.
- Visit the main help page at https://www.alaskaair.com/content/about-us/help-contact.
- This chat feature involves live representatives, not automated bots.
- For credit card transactions, it's recommended to call instead of using chat.
Text the reservations number for flight assistance. Send a text message to 82008 with your query to receive assistance from a representative. Keep your message brief, limited to 160 characters, and await a response.
- Messages should be concise, including any responses.
- For credit card payments, it's advised to call instead of texting.
Provide feedback via the Feedback page. Visit https://www.alaskaair.com/feedback/general-comments to access Alaska Airlines' Feedback page. Fill in your details, flight information (if applicable), and submit your comment. Ensure to indicate if you require a response for timely assistance.
- Select “Yes” to receive a response.
- Expect longer response times compared to direct contact methods.
Send a letter to the corporate office for impactful communication. Alternatively, compose a letter addressed to Alaska Airlines and mail it to their corporate office. A letter can convey a stronger message, especially for formal complaints.
- Mailing Address:
Alaska Airlines
P.O. Box 68900
Seattle, WA 98168 - Expect longer response times via mail.
Useful Tips
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For hearing-impaired assistance during your call, dial 711 when contacting most Alaska Airlines phone numbers.
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Explore the FAQs section on https://www.alaskaair.com/content/about-us/help-contact for answers to common queries.
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If you possess an online Alaska Airlines account, consider managing reservation changes through your account rather than reaching out to customer service.
