How to Recover Your Forgotten Lotus Password?

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Ngày cập nhật gần nhất: 15/4/2026

Frequently Asked Questions

1.

What steps should I take if I forgot my Lotus password?

To recover your Lotus password, visit the Viet ID Homepage and click on 'Forgot Password'. Enter your registered email or phone number, receive a confirmation code, and follow the prompts to reset your password.
2.

Can I recover my Lotus account using the mobile app?

Yes, you can recover your Lotus account using the mobile app. Simply download the app, follow the recovery instructions, and you will be able to reset your password easily.
3.

Is there a way to recover my Lotus password on a computer?

Absolutely! To recover your Lotus password on a computer, visit the Viet ID Homepage, select 'Forgot Password', and follow the on-screen instructions to reset it.
4.

What should I do if I don’t receive the confirmation code for Lotus password recovery?

If you don't receive the confirmation code for Lotus password recovery, check your spam folder or ensure you entered the correct email or phone number. Retry the process if necessary.

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