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This method helps you: Easily retrieve Zalo messages when changing phones
Zalo is a cross-platform application with many useful features that allow users to use it with ease. With the method to recover Zalo messages when changing phones, users do not need to worry about what phone they used before and what phone they are currently using; they can still recover their old Zalo messages and chat with friends.
Restore Zalo Messages Without Backing Up to a New Phone
Retrieving Zalo messages when switching phones can be done on both Android and iPhone devices. Moreover, the interface for using Zalo on both Android and iPhone versions is the same. Therefore, in this article, we will guide you on how to retrieve Zalo messages when changing to an Android phone. For those using an iPhone, you can follow similar steps.
Guide to Retrieve Zalo Messages When Changing Phones
Step 1: First, proceed to log in to Zalo on your phone as usual if your login session has expired or if you have logged out previously.
Step 2: Here, look down to the bottom right corner and select the three-dot icon as shown in the image.
Step 3: Next, look up to the top right corner and select the gear icon - Settings.
Step 4: In the settings section, choose the messages option, where everything about messages as well as retrieving Zalo messages when changing phones will be stored.
Step 5: Here, select the last option which is backup & restore in the advanced section.
Step 6: Proceed to the message recovery section next.
Step 7: Here, choose the previous backup version in your account and then click on restore messages.
Confirm continue to complete the process of recovering Zalo messages when changing phones.
After restarting the Zalo app, you will see all your messages restored. The previous backup version isn't generated automatically; you must back up manually by clicking on the backup section or enabling automatic backup mode in Zalo.
Here's a guide to help you easily retrieve Zalo messages when changing phones, regardless of the device you're using. However, for those using Zalo on PC, note that this method doesn't apply. The format and storage method on PC are entirely different.
