Registering official Viettel subscriber information is a necessary step before purchasing or using Viettel SIM cards. If you do not register Viettel subscriber information, your Viettel phone SIM card may be blocked one-way or face usage disputes in the future.
Registering Viettel subscriber information, registering official Viettel SIM card information
How to register Viettel subscriber information
Currently, there are various methods to register Viettel subscriber information: registering at Viettel transaction counters or registering at home. Each registration method has its own benefits/limitations. However, to save you time and effort, Mytour will guide you on how to register Viettel subscriber information online via the My Viettel app. The detailed steps are as follows:
Step 1: Download and install the My Viettel app on your phone.
- Download the My Viettel Android version, download My Viettel for Android.
- Download the My Viettel iPhone version, download My Viettel for iPhone.
Step 2: Log in to your account on Viettel.
If you haven't registered, create a My Viettel account, you can refer to the registration steps provided in this article.
Step 3: To register information for a new SIM, on the My Viettel app interface, swipe right, select 'other utilities', then choose 'register information'.
Step 4: Next, enter information about the subscriber number needing registration, SIM serial number, and select 'Continue'.
Step 5: Next, you need to upload information about your front and back ID card/CCCD and a portrait photo. Note that when taking the portrait photo, you should not wear a hat, glasses, and follow the system's instructions not to turn left, right, blink, or smile.
For cases where the portrait photo and personal information images do not match, the system will immediately alert the customer and will not allow registration of Viettel subscriber information as requested.
Step 6: You check the box 'I confirm that the information above is entirely accurate' and select electronic signature to supplement your personal signature, then press 'continue'.
Step 7: Enter the OTP code sent to the registered Viettel SIM card.
At this point, the system will return successfully registered subscriber information, and you can freely use the SIM card for calls, texts without worrying about one-way or two-way locks due to violations.
The verification process may take longer than expected, but rest assured, if you've registered your Viettel subscriber information using My Viettel, your account will definitely not be locked in two directions. This is a major advantage of Viettel network when supporting Viettel subscriber information registration via the My Viettel app. You can also check how to verify Viettel subscriber information here.
Above is the way to register Viettel subscriber information. Similarly, other networks like Vina or Mobi also need to update information before April 24th. If you are using Vina or Mobi, update your Vinaphone, Mobifone subscriber information immediately if you don't want to be locked one-way. The simplest way to update Vinaphone, Mobifone subscriber information is to go to the nearest transaction counters.
