How to Remove Viettelpay Account

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Ngày cập nhật gần nhất: 1/4/2026

Due to various reasons (such as no longer needing it, opting for a more feature-rich e-wallet with better perks, etc.), many users wish to delete their Viettelpay accounts on their phones. If you're also in need of canceling your Viettel Pay account but unsure how, you'll easily find the solution in the following guide on how to delete your Viettelpay account provided by Mytour.

With numerous conveniences (such as bill payments, money transfers, mobile top-ups, game card purchases, flight ticket bookings, hotel room reservations, etc.), offers, and promotions for users, using Viettelpay e-wallet is a secure and convenient transaction method chosen by many consumers.

Canceling Viettelpay Account, How to Remove Viettelpay Account

However, after using the application for some time, if you don't find it valuable and want to delete your ViettelPay account, retrieve the loaded amount in your wallet, and avoid future complications, you can register to cancel and remove the used Viettelpay account.

How to Delete Viettelpay Account

Currently, if you don't want to continue using the application and want to delete your Viettelpay account, please follow the instructions below:

Step 1: Go directly to the nearest Viettelpay transaction counter. Look it up directly by entering your location Here
Step 2: Discuss with Viettel transaction staff about deleting the used Viettelpay account and how to receive any remaining balance in your wallet (if available)
Step 3: Fill in personal information on the Viettelpay account deletion request form as guided by the transaction staff
Step 4: Wait for the transaction staff to operate on the system, complete the deletion and cancellation procedure for the used Viettelpay account. In case your Viettelpay account still has money, Viettel transaction staff will refund the money in your wallet to you (the refunded amount corresponding to the remaining balance in your wallet)

Just within about 10 minutes of providing Viettelpay information and waiting, you've completed the process of deleting and removing your Viettelpay account. After deleting your Viettelpay account, you won't be able to log in and use the app's promotions, offers, and utilities.

After deletion, if you need to use the app again, you'll need to register for Viettelpay again.

See more: How to register for a Viettelpay account

Above, Mytour has shared with you how to delete your Viettelpay account, how to remove your Viettelpay account quickly and easily. Hopefully, the information in this article is helpful to you, helping you find the safest and most effective way to use Viettel e-wallet for yourself.

If you encounter any issues while canceling or deleting your Viettelpay account, readers can contact ViettelPay hotline at 1800.9000 for consultation and support.

Frequently Asked Questions

What steps do I need to follow to delete my Viettelpay account?

To delete your Viettelpay account, visit the nearest Viettelpay transaction counter, discuss the deletion with staff, fill out the account deletion request form, and wait for the completion of the process.

Can I retrieve my remaining balance after deleting my Viettelpay account?

Yes, you can retrieve your remaining balance. After discussing the account deletion with Viettel transaction staff, they will refund the remaining balance in your wallet to you.

Is it possible to reactivate my Viettelpay account after deletion?

No, once you delete your Viettelpay account, you will not be able to log in or access the app. If you wish to use Viettelpay again, you must register a new account.

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