Accidentally purchasing an app on the App Store is inevitable. But fortunately, if this incident occurs, you can request a refund from the App Store and at the same time customize your device to avoid such situations in the future.
Latest guide on how to request a refund from the Apple Store
I. Cases and Conditions for Requesting Refunds on Apple Store
- Refund requests are only accepted for transactions made within 90 days.
- Forgot to cancel free trial subscriptions.
- Apps do not function as described.
- Transactions made by minors without your knowledge.
- Purchasing apps with an invalid iTunes or App Store account.
- Accidentally purchasing similarly named apps.
II. How to Request a Refund from the Apple Store for Accidental App Purchases
- 1. Quick Guide
- Step 1: Visit the Apple Store refund request website via the link below.
Step 2: Log in to your iCloud account, select Request, and specify the reason for the refund.
Step 3: Check the purchased item box and then Submit the AppStore refund request.
2. Detailed Instructions
Step 1: Visit the Apple Store refund request website HERE, enter your Apple ID => press arrow icon => input Password => click arrow symbol.
Step 2: Enter the verification code sent to your device => press Continue.
Step 3: Select I want =>Request a refund.
- Press Provide additional information => Choose reason for Apple Store refund request.
- Tap Next.
Step 4: Check the box next to the app/service you want to request a refund from Apple Store => press Submit.
Step 5: Apple will send you an Email notification, along with a link to check the status of the request as shown below.
The refund process and procedures will be acknowledged by Apple within 48 hours after submission. You just need to wait for the approval, and the money will be automatically refunded to the payment method you used for the app purchase. To prevent similar incidents, you can block app purchases on the App Store to avoid unjustified losses caused by your children or grandchildren playing with the phone.