How to Retrieve or Replace Sent Emails in Outlook

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Frequently Asked Questions

1.

What are the basic steps to retrieve sent emails in Outlook?

To retrieve sent emails in Outlook, open Microsoft Outlook, navigate to Sent Items, select the email to recall, click on Actions, choose Recall This Message, and select your preferred action before pressing OK.
2.

How can users check if their recalled emails were successful in Outlook?

Users can check the success of recalled emails in Outlook by looking for an email notification titled 'Recall Report for message [original email subject]' within 30 seconds. Clicking on the View Recall Report link will provide the necessary details.
3.

Are there situations where recalling sent emails in Outlook fails?

Yes, recalling sent emails may fail if the recipient has already opened the email, if the email was moved to another folder, or if the email is in a public folder. Additionally, third-party applications do not support this feature.
4.

Can I recall long-sent emails using Outlook on the web?

No, currently, users cannot recall long-sent emails in Outlook on the web. The only available option is to undo sent emails within 10 seconds after sending.
5.

Is it possible to recall sent emails using Outlook on mobile devices?

No, as of now, recalling sent emails in Outlook on mobile devices is not supported. Users can only utilize this feature on PC and web versions of Outlook.

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