Buzz
Your comprehensive guide to sending packages and envelopes via FedEx
Important Information to Note
Here are the steps to follow when shipping with FedEx: Package your item securely, complete an online shipping label, choose a delivery option, and either drop off your package or schedule a pickup.
Step-by-Step Instructions
Designing and Tagging
Assure the package's suitability for shipment. Parcels containing hazardous or unsafe substances, such as chemicals and medicines, might not meet shipment criteria. Certain items, like lithium-ion batteries, necessitate specialized labeling for transport. To access a comprehensive list of hazardous or unsafe items and shipping directives, please refer to https://crossborder.fedex.com/us/assets/prohibited-restricted/.
Prepare the package. Either visit a nearby FedEx outlet or procure appropriate packing materials online. Typically, employ a mailing envelope, standard corrugated cardboard box, or shipping tube, available in assorted dimensions. Utilize bubble wrap for cushioning, if needed. Ensure thorough sealing of the package, either via the built-in adhesive strip (for envelopes), application of packing tape along all seams (for boxes), or reinforcing sealed ends with packing tape (for tubes).
- Incorporating a duplicate of the completed shipping label within the package is advisable, if feasible.
Complete the shipping label and any obligatory paperwork. For domestic shipping labels, furnish sender's and recipient's names, addresses, and contact numbers. Additionally, specify the item's description, value, and package weight. Forms can be manually completed at any FedEx branch or online through the FedEx website, followed by printing at home.
- When completing forms online, ensure possession of an accurate weighing scale for package assessment.
- For international shipments, complete customs forms including the export control classification number and harmonized system code, retrievable via the tool accessible at https://www.fedex.com/GTM?cntry_code=us.
Affix the label onto the largest flat surface of the container. Slide the finalized label into a transparent plastic pouch and peel off the adhesive backing. Securely attach the label to the largest flat surface of the shipping container, ensuring no obstruction or covering of the label. Should the package lack space to accommodate the entire label on one side, position the recipient's address on one side of the seam and the barcode on the opposite side.
- For luggage and containers with handles, affix a tie-on tag label using a zip tie.
Opting for Delivery Services
Determine your preferred delivery speed. Various options exist for domestic deliveries, ranging from same-day delivery to ground delivery (1-5 business days). International packages offer choices like fastest possible delivery (1 business day), international priority (1-3 business days), or international economy (2-5 days).
- If requiring a signature upon delivery, this option can be selected during service selection.
Obtain insurance for loss or damage. Items valued under $100 require only value declaration on the shipping label; FedEx will reimburse up to $100 for replacement if necessary. For higher-value items, declaration and payment of $0.90 per $100 of value for insurance are required. In the event of a claim, proof of value for the lost item must be provided.
- In cases of FedEx package damage or loss, provide the purchase receipt and complete an online claim form at https://www.fedex.com/en-us/customer-support/claims.html.
Settle the shipping expenses. Shipping costs depend on package weight, size, and chosen delivery service. Payment options in-store include cash, check, or debit/credit card. Online label printing requires debit/credit card payment or electronic funds transfer prior to label printing. To ascertain rates for specific packages, visit https://www.fedex.com/ratefinder/home?cc=US&language=en&locId=express.
Dispatching
If time permits, drop off the package. If you're in proximity to a FedEx store or dropbox, simply drop off labeled and prepaid packages. Alternatively, visit a FedEx store to complete forms and pay for shipping. To locate FedEx stores, visit http://www.fedex.com/locate/. For dropbox locations, check https://www.fedex.com/en-us/shipping/dropbox.html.
Opt for a convenient package pickup. Arrange for a pickup from your home or office by calling 1-800-GoFedEx (1-800-463-3339) and saying, “Schedule a pickup.” Alternatively, schedule online at https://www.fedex.com/us/fcl/pckgenvlp/pickup/index.html. Note that creating a customer account with FedEx is necessary for online scheduling if you don't already have one.
Monitor package progress using the tracking ID number on the receipt. The shipping receipt features a tracking ID or reference number at the top. To track your package, enter this number at https://www.fedex.com/en-us/tracking.html. This tool offers shipment status updates and current/past locations of your package.
