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Sometimes, when using the infrared stove, you may encounter some issues that you might not be aware of. Refer to the article below to learn more about these issues and how to fix them.
1. What to do when the infrared stove is not functioning
Infrared stoves may sometimes face certain issues that you may not be aware of. Please refer to the article below to learn more about these problems and how to fix them.
When the infrared stove encounters a malfunction and does not work, instead of calling the warranty center and waiting for them to send someone for inspection, which can be time-consuming, some issues can be fixed by yourself. Refer to the article below to gain more troubleshooting experience.
- When you start the infrared stove and find that it is not working, and the display shows E1 E2, these two symbols indicate a problem with the heat sensor. The device inside the stove has an issue, and you cannot fix it yourself.
- Troubleshooting: Users should immediately cut off the power supply of the infrared stove and contact the warranty center where you purchased the stove to arrange for repairs.
Cooling Fan Failure in the Kitchen
- When you turn on the stove, if the stove is not working or stops working suddenly, and the error code E3 is displayed on the screen, it means the cooling fan of the stove is not functioning.
- Troubleshooting: Turn off the power of the stove, take it to the warranty center, and ask them to replace the cooling fan so that the stove can operate normally again. Never attempt to replace the fan without professional assistance.
Low Voltage
- Most infrared stoves use a voltage of 220v, and if the power supply to the stove is less than 170v, the stove will not work, and the display will show the E4 error.
- Turn off the infrared stove, unplug it, and plug it into another socket to see if the stove operates. Alternatively, you can use a stabilizer for safety.
High Voltage
- When the power supply to the infrared stove exceeds 260v, ensuring the safety, the stove does not work, and at that time, the display shows the E5 symbol. You should cut off the power to the stove and then check the power supply to the stove or use a stabilizer to stabilize the incoming power to the stove.
When the temperature inside the stove exceeds the allowable limit
- When the temperature inside the stove exceeds the allowable limit, the display will show the E6 error. Note that each type of stove has a different allowable temperature, so be sure to read the user manual before use. The E6 error occurs when you use the stove for too long.
- To fix this error, you should turn off the stove to allow the heat inside the stove to dissipate and then continue to use it normally.
Internal Electrical Circuitry Open
- When the internal electrical circuitry of the stove is open, the display will show E7, indicating an open circuit, E8 is an open resistor. These errors are inside the electrical circuitry, so you cannot fix them yourself.
- To fix E7 E8 errors, you should disconnect the power plug from the stove and take the stove to the warranty center for professional intervention. Never attempt to disassemble and repair it yourself without expertise.
Uncontrollable Stove Temperature
- If the stove temperature is uncontrollable, the display will show the character E9. This error is mainly due to the indicator light for excessive heat not illuminating or the cooking utensil having an uneven base.
- To fix this error, you should choose a cooking utensil with a flatter base. In the case of the indicator light not illuminating, turn off the stove and check the indicator light. When the indicator light is on again, the display will no longer show the error.
