Protecting your SIM card with a PIN can prevent unauthorized usage of your mobile plan. However, if you input your SIM PIN incorrectly three times, you'll require an 8-digit PUK (Personal Unlocking Key) to unlock it. This Mytour guide will show you how to obtain your PUK code from your mobile provider and unlock your SIM card.
Steps to Follow
Understanding Your SIM PIN

Your SIM PIN serves as a safeguard against unauthorized usage of your mobile service. If you've secured your SIM card with a PIN, your phone will prompt for it each time you reboot or insert the SIM again. Typically, default SIM PINs are 0123 or
1234. However, refrain from attempting to guess the SIM PIN if unknown—after 3 incorrect entries, unlocking requires a PUK code from the provider.
- SIM PINs differ from the PIN used to unlock your phone's screen, and most phones do not come with default SIM PINs.
- If your phone displays a message like 'Locked SIM,' you'll need to enter the SIM PIN to access any features.
What to Do If Your SIM is Locked

The only solution to unlock your SIM is the PUK key. Avoid attempting to guess the PUK, as repeated incorrect entries can permanently lock the SIM. In such a scenario, you'll need to replace the SIM entirely.
- Thankfully, your mobile provider will furnish you with the PUK to reset your SIM. You'll need to verify your identity either over the phone or in person at a service location.
- If you're unsure about your provider, remove the SIM card—the provider's name will be indicated there.
- Some providers offer the option to view your PUK when you log in to your online account. Look for a section in your account dashboard labeled something like 'SIM' or 'SIM Card,' which should contain a subsection named 'PUK' or similar.
What to Do If You Can't Obtain or Use Your PUK

Request a replacement SIM from your provider. The worst-case scenario entails complete loss of access to your SIM card. However, if you have a removable SIM, your mobile provider should be able to issue you a new one. Any contacts or texts stored on the old SIM will be lost, but such storage on SIM cards is less common nowadays.