How to Update Mobifone Subscriber Information at Home

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Ngày cập nhật gần nhất: 15/4/2026

Frequently Asked Questions

1.

What steps should I follow to update my Mobifone subscriber information at home?

To update your Mobifone subscriber information at home, download the My Mobifone app, log into your account, and follow the update information notification. If your subscription isn’t eligible, you will receive a notification accordingly.
2.

Is it necessary to register my Mobifone sim card to update subscriber information?

Yes, it is necessary to register your Mobifone sim card. You must update your subscriber information within 15 days of activation to avoid restrictions on unregistered subscribers.
3.

What documents are required to register my Mobifone sim card?

To register your Mobifone sim card, you need your original identity card, the activated sim card, five frequently contacted phone numbers from the last 30 days, and potentially your latest top-up card denomination.
4.

Where can I find Mobifone transaction offices for assistance?

You can find Mobifone transaction offices by contacting the Mobifone hotline at 9090. They will provide you with information on authorized transaction points nationwide to assist with subscriber information updates.

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