How to update mobile subscription information at home

So, the deadline of April 24th is approaching, and many Mytour readers have not yet updated their mobile subscription information. This is a question we have received a lot in the past week about how to update mobile subscription information at home with Viettel, Mobi, or Vinaphone. So how to update mobile subscription information at home, and is this method applicable to all three networks or not?

For those who have updated postpaid subscription information with Viettel, Mobi, or Vina, this may be simpler and may not be necessary because when registering for use, they already had to update postpaid subscription information with Viettel, Mobi, Vina. If so, just add more photos, and it's done. However, for prepaid subscriptions, it may be a bit more complicated as the information is quite basic. But whether it's prepaid or postpaid, this method of updating mobile subscription information at home applies to both. Therefore, readers, pay attention to the details below to learn how to update mobile subscription information at home for the three networks Viettel, Mobi, Vina before April 24.

How to Update Mobile Subscription Information at Home

=>Update Viettel Subscription Information
=>Update Vina Subscription Information
=>Update Mobi Subscription Information

1. Update Information with Viettel Network

Step 1: The simplest way for you to update mobile subscription information at home with the Viettel network is to use the My Viettel app. Download My Viettel here and use your phone number to register.

- Download My Viettel for Android version, get My Viettel for Android.
- Download My Viettel for iPhone version, get My Viettel for iPhone.

Step 2: After successfully logging in, to update Viettel subscription information, click on your avatar icon in the My Viettel app.

Step 3: Next, if your account has not updated Viettel subscription information, there will be a notification requesting additional profile information. Click on it.

Step 4: Here, update your ID card number and address accurately according to your ID card.

Below, you must capture and add your ID card on both front and back sides as shown in the image.

Finally, choose a portrait photo of yourself and digitally sign the commitment that the information is entirely truthful. Don't forget to sign your name above and then press confirm to complete the process of updating mobile subscription information at home with the Viettel network.

After successfully requesting information registration, just press finish and wait for feedback from Viettel's customer care department.

2. Update Information with Vina Network

To perform a check on postpaid Vinaphone subscription information, you need to:

- Download My VinaPhone for Android version here: Download My VinaPhone for Android.
- Download My VinaPhone for iPhone version here: Download My VinaPhone for iPhone.

Step 1: Launch the downloaded My Vinaphone app and log in with the Vina phone number you are using. Once successfully logged in to this app.

Step 2: Click on the three horizontal lines icon at the top-left corner of the screen.

Step 3: A menu appears; here, scroll down to find and select update information.

Step 4: Then, update your mobile subscription information at home here.

Step 5: After that, click HERE to proceed with adding ID card photos for Vinaphone subscription.

3. Update Information with Mobifone Network

- For those using Mobifone, there's a bit of inconvenience as Mobi currently doesn't support updating mobile subscription information at home. Therefore, you need to visit Mobifone's transaction counters during this period to update Mobi subscription information. Before that, contact 9090 to verify information with phone operators. If it's correct, no need to visit the counter for updating information. Otherwise, prepare the following:

- Original ID card.
- Registered SIM card.
- Prepare 5 frequently contacted numbers in the last 30 days (either calls or texts).
- Value of the latest top-up card used.
- Remaining balance in the account.

Above is the method to update mobile subscription information at home applicable to the three current networks. Unfortunately, for Mobifone, updating mobile subscription information at home is not possible. Therefore, readers, please go to the nearest transaction counters and follow the procedures.

If you're skeptical about whether you need to supplement your Viettel, Mobi, Vina subscription information, just follow the above methods to avoid being blocked unilaterally before April 24 due to not verifying Viettel, Mobi, Vina subscription information