In addition to addressing the concern of updating Momo phone numbers from 11 digits to 10 digits, a topic that many users of this service are interested in, there have been recent cases of scams through fake Momo messages. So how can one identify these deceptive Momo messages?
Guide to Identifying Fake Momo Messages
To assist you in spotting fake Momo messages, Mytour.vn will organize this article into sections as follows:
1. Differentiating Between Genuine and Fake Momo
* Actions Genuine Momo Never Takes:
+ Will not proactively contact or befriend customers on social media.
+ Will never initiate calls through Facebook Messenger.
+ Will not send messages to your social media accounts.
+ Will not ask for information such as phone numbers, OTP codes, account passwords...
* Genuine Momo Actions:
+ Contacts only through the Momo hotline at 028.73.011.818.
+ Momo's Facebook account is verified with a blue checkmark.
2. Recorded Instances of Fake Momo Cases
* Calling on Facebook Messenger as 'MoMo Wallet'
As seen above, MoMo is actively requesting users to contact via Facebook Messenger to provide account information for the MoMo wallet they are using, aiming to misappropriate the assets stored on their MoMo wallet.
- For Android devices: Download MoMo for Android
- For iPhone devices: Download MoMo for iPhone
Note: The official MoMo Fanpage has a blue checkmark and does not make calls to any user.
* Notification claiming you received a voucher
Specifically in this case, users will receive a message from a user named MoMo Wallet, notifying them of receiving a 200,000đ voucher and then requesting users to provide MoMo wallet information.
Note: If there is any promotional information from Momo, the Momo hotline will proactively notify users through the Email used to register their account.
* Friending on Facebook, Proactive Communication
When you have queries about using Momo and posting errors we encounter, fake Momo accounts will proactively friend users on Facebook and contact them pretending to offer support, requesting user information.
Note:
+ If you have questions about using Momo, only contact the Momo hotline at phone number 028.73.011.818.
+ Do not provide OTP codes when requested for transaction verification.
So, together we have just explored the issue of identifying fake Momo messages that are currently widespread, causing losses and affecting the use of Momo services that support users.
https://Mytour.vn/cach-nhan-biet-momo-gia-mao-nhan-tin-23783n.aspx
One common issue users encounter when using Momo is forgetting their password, making them vulnerable to scams and exploitation. To address this problem, you can refer to the article on recovering your Momo password to quickly complete the process of regaining access to your Momo account.
