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For those who regularly place orders on Lazada, checking the order status is a common task. However, for a quicker response, users can also directly contact the customer support team for more accurate information. This way, readers can also provide feedback to the customer care department about their satisfaction or dissatisfaction with the service. Have you learned the steps to contact Lazada's representatives? Follow this article to know more about this service.
Engage in live chat with Lazada's dedicated team
If you're looking to understand the process of registering and creating a Lazada account, refer to the article on Creating a Lazada Account for an easy registration. This will allow you to register effortlessly, access Lazada's business platform, or comfortably shop for your favorite products.
Initiate Direct Communication with Lazada's Customer Representatives
Step 1: Visit Lazada's customer care interface HERE
Step 2: Here, you can connect directly with customer support by selecting Chat Now or engage in online chat through Facebook Messenger. Mytour chooses Chat Now in this instance.
Step 3: A small dialog box appears; input the required information in the fields, then press Start Chat to initiate a direct conversation with Lazada's representative.
Step 4: The online chat interface appears; clearly state the question you need assistance with, especially if it's related to an order—remember to note the order code for Lazada's staff to provide the most accurate answers.
Step 5: Lazada's representative will respond immediately, and you only need a few minutes for them to check the information you need assistance with.
After receiving support information from Lazada's representative, you can completely end the conversation and proceed with new orders. With this guide on direct chat with Lazada's representatives, Mytour hopes to assist readers in the fastest way to update order information and provide feedback to the customer care department. Best of luck to all our readers.
