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Before exploring the steps for video calling My Viettel hotline, make sure your subscription has undergone the 4G Viettel SIM switch. This video calling method is exclusive to devices using a 4G SIM. Review the article on switching to 4G Viettel SIM for acquiring one.
Guidelines for Video Calling My Viettel Hotline
You can download the latest version of the My Viettel app for Android and iPhone here:
Download My Viettel for Android.
Download the My Viettel app for iPhone: Download My Viettel for iPhone
* Making Video Calls to My Viettel Hotline with 4G SIM
Step 1 : Open the My Viettel app that you have downloaded and installed on your device.
On the app interface, you need to perform the My Viettel login using your phone number as shown in the image above.
Step 2 : After successfully logging into the My Viettel app for Android or iPhone, we will navigate to the interface of this app.
To initiate a video call to this My Viettel hotline, tap on the Customer Care icon at the bottom of the screen.
Step 3 : Next, navigate to the interface with various customer care features in the My Viettel app. Select the option 'Make free video call to Customer Support' to connect with the My Viettel hotline through video.
Step 4 : You will then have the option to choose different communication modes with the hotline's customer service, such as:
- Audio call.
- One-way video call (You can make a video call to the My Viettel hotline and see the representative, but they won't see you).
- Two-way video call (Both you and the customer service representative at the My Viettel hotline can see each other).
Step 5 : Immediately, your device screen will proceed to connect and initiate the video call to the My Viettel hotline.
And here is the image after successfully making a video call to the My Viettel hotline on your Android or iPhone.
This article provides a guide on using the My Viettel app for Android and iPhone to easily make video calls to the My Viettel hotline on your phone. With this method, you can interact with advisors more effectively and easily resolve issues you may be facing for quick solutions.
https://Mytour.vn/cach-goi-video-cho-tong-dai-my-viettel-19493n.aspx
In addition, with the My Viettel app, you can also purchase additional 3G/4G data, as previously instructed by Mytour.vn. Using this My Viettel 4G data purchase method, you can easily choose data packages suitable for your mobile data usage needs.
