The use of eSim on iPhone Xr, Xs/Xs Max is an incredibly convenient trend that users are interested in. However, recently, the issue of iPhones unable to add eSim has become prevalent. So, what are the reasons behind it and how can it be resolved?
Reasons Behind iPhone's Failure to Add eSim
Currently, the problem of iPhones being unable to add eSim is widespread among internationally 'imported' Xr, Xs, and Xs Max devices in the US market.
- Check out Verify iPhone's Origin.
Specifically, currently in the market, some Xs, Xr, Xs Max devices in the US market show Unlocked status when checked with IMEI, but they fail to add eSim. Most of these devices are sold by distributors like TARGET CORPORATION, Best Buy, WALMART, SAMS CLUB.
And when you are using physical SIMs from Viettel, Vina, Mobi previously, then the iPhone won't be able to add eSim.
* Troubleshooting
- Before adding eSim on iPhone, make sure to insert a Verizon SIM to activate the device before using eSim (activate with this SIM).
- In case you have activated a different physical SIM than Verizon SIM, you need to reset the device and help iPhone recognize eSim.
Step 1: Access the Settings app from the device's home screen, here we will select the General Settings option as shown below.
Here we will choose the Reset option.
Step 2: Then, to resolve the issue of iPhone's failure to add eSim, we will select the Erase All Content and Settings option and confirm Erase iPhone to reset this device.
Step 3: Once the process of restoring factory settings is complete, you will select use a Verizon SIM to activate the device.
Step 4: Finally, after successfully activating the device, re-add eSim which can still be reset or restored comfortably in subsequent attempts.
Note:
+ For devices distributed by TARGET CORPORATION, Best Buy, WALMART, SAMS CLUB as mentioned earlier, absolutely do not use T-Mobile, AT&T, Sprint SIMs or SIMs from other US carriers besides Verizon, because if it's not activated with a Verizon SIM, the device will become locked.
+ Devices reported as locked via IMEI checking cannot add eSim at all.
- See more about checking iPhone Lock.
So, we have just explored the issue of iPhone's failure to add eSim, its causes, and solutions. Hopefully, through this article, you can find a solution to the inability to use eSim on your iPhone Xr, Xs, Xs Max.
https://Mytour.vn/iphone-khong-add-duoc-esim-nguyen-nhan-va-cach-khac-phuc-24745n.aspx
In addition, if you have purchased an eSim from Viettel but are unsure how to use it, on your iPhone, you can refer to the article on how to activate Viettel eSim on iPhone to quickly experience this new technology and make using 2 sims on your device easier.
