Buzz
In response to the question of whether MacMall is reputable, Mytour has investigated and compiled some information for you below.
MacMall - Bui Thi Xuan, Ho Chi Minh City offers a variety of Apple products.
Specifically, MacMall is one of the Apple Stores that always has a diverse range of products for users to choose from, eliminating the need for users to wait for orders from the US. This helps consumers avoid inconvenience.
Furthermore, with the Macmall.vn website, the store has fully listed the product lines they distribute, along with information about the products (new items, percentage of used items, origin, and specific technical specifications), so users can directly place orders without visiting the store.
Is MacMall cheap but reliable?
In reality, the prices of products at MacMall are not always the cheapest as there are many other stores with products priced lower than the listed prices at MacMall.
For instance, let's talk about the price of a refurbished Gold iPhone 8 64GB. At MacMall, it's listed for 19,050,000 Vietnamese dong. However, according to Mytour's data, the cheapest offer for this smartphone stands at 17,900,000 Vietnamese dong. Moreover, numerous retailers are selling it for around 18,900,000 Vietnamese dong.
Thus, MacMall's price might not necessarily be the most competitive in the market.
Nevertheless, when it comes to quality, users can rest assured. Although we haven't personally made purchases from MacMall, there are ample discussions on forums and social media platforms.
Reportedly, up to 95% of MacMall customers are satisfied despite the slightly higher prices, mainly due to the excellent product quality. Here are some common sentiments shared by users regarding MacMall:
- The product quality matches the description (refurbished items are truly refurbished, and new items are pristine).
- Professional and enthusiastic customer service (they even offer complimentary water for passersby in front of the store).
- Excellent after-sales service (prompt troubleshooting, replacements when necessary, and always competitive pricing), prioritizing customer satisfaction without delays.
However, some users find the installment purchasing process a bit cumbersome here. Yet, in our opinion, complex procedures are often unavoidable when it comes to installment purchases.
The truth about MacMall scamming users?
Currently, there's no evidence suggesting that MacMall scams its users. In fact, with its longstanding presence on Bui Thi Xuan Street, Ho Chi Minh City, and professional service, users can trust MacMall completely.
There are instances where users purchase rare products or models not readily available in-store, requiring a deposit to secure the purchase. This deposit is refundable upon completion of the transaction. However, there are cases where customers fail to follow through with the purchase, and MacMall has specific policies listed on their website regarding compensation.
Therefore, it's unfair to label MacMall as a scam or question its credibility. Up to this point, MacMall remains a reputable destination where consumers can confidently purchase Apple products.
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