Buzz
Mytour Travel is a Vietnamese travel company established in 2010. As of now, the company has a workforce of over 300 employees, with its main headquarters in Ho Chi Minh City and Hanoi, and two representative offices in Cambodia and Thailand.
Mytour Travel Company (Photo taken at the Hanoi office)
Mytour Travel offers a variety of travel services: flight tickets, hotel rooms, tours, travel combos, amusement park tickets, visas, and car rentals.
Customers can fully trust booking services at Mytour because:
1. Certification from the Ministry of Industry and Trade
Mytour's website www.Mytour.vn has obtained certification from the Ministry of Industry and Trade, so customers need not worry about fake or fraudulent websites.
Mytour Travel is registered with the Ministry of Industry and Trade
2. Holds an International Travel Business License
Mytour has been granted an International Travel Business License by the National Tourism Administration, serving as a primary agent for airlines and maintaining close partnerships with thousands of travel partners domestically and internationally.
Mytour has been accredited with an International Travel Business License by the National Tourism Administration, being a first-tier agent for airlines and maintaining close partnerships with thousands of domestic and international travel partners.
3. Over 13 years of experience with 90% customer satisfaction
With more than 13 years of experience in the travel industry, Mytour confidently serves approximately 500,000 Vietnamese and international guests annually.
As one of the very few travel companies openly receiving feedback on public social media platforms, Mytour Travel takes pride in having over 90% absolute customer satisfaction with its services.
Customers of Mytour Travel Company
As of September 2023, the company's Facebook Fanpage has received over 2500 reviews, mostly very positive, with an overall rating of 4.9/5. On TripAdvisor – the world's largest travel community, Mytour Travel has garnered over 2400 reviews, with the majority of customers giving the highest rating. Consequently, the overall rating for Mytour Travel is 5.0.
Mytour's Facebook Fanpage
Mytour Travel on TripAdvisor - the world's largest travel community
4. Trusted by many large group tours
Our company takes pride in being chosen by many large group tours and businesses to organize tailored trips, such as RMIT University, May10 Company, Multimedia Communication Corporation (VTC), Kypernet Vietnam Joint Stock Company (Bonbanh.com), Coc Coc Company (Coccoc.com), and more.
Enterprise clients of Mytour.vn
5. Achieved numerous prestigious certifications and awards
Mytour Travel Company proudly boasts of achieving noteworthy accolades:
Mytour's award certifications
- Received the prestigious 'Certificate of Excellence' from TripAdvisor – the world's largest travel community, consistently since 2014.
- Achieved the latest Travellers' Choice award in 2023. This award honors favorite destinations, hotels, restaurants, and more based on global traveler reviews over 12 months.
- Received the 'Outstanding Activity Organization Booth, Attractive to Visitors' award at the VITM International Travel Fair in 2023.
- Attained the 'Top 10 Most Beloved Online Travel Services' award (Vietnam’s Top 10 Best Travel Online Service 2019) as voted by travelers in the Travelers’ Best Choice Awards 2019 by Du Lịch Newspaper.
- Recognized as Vinpearl's Best Growth Partner since 2017.
- Named one of the Top 10 Famous Brands in 2014.
- Selected for cooperation by reputable television and press channels.
Mytour's media presence
6. Carefully curated diverse services.
Featuring a diverse tourism ecosystem, integrating all services from flight tickets, hotel rooms, all-inclusive tours, to cruises.
The 'one-stop shop' model maximizes convenience and saves time and costs for customers. By accessing the Mytour Travel website once, all travel needs are met.
Despite offering a diverse range of services, Mytour.vn prioritizes quality and reliability. We selectively partner with reputable hotels, airlines, and local partners. The company has policies for its staff to regularly inspect important services to ensure product and service quality.
7. Dedicated advisory specialists.
Booking travel services is about purchasing experiences, so travelers often have many questions or specific needs depending on each individual or group. That's why Mytour always emphasizes training a team of professional, dedicated customer advisors and specialists to ensure handling all customer feedback promptly, attentively, and accurately.
Mytour Travel's advisory specialists
8. Diverse and secure payment methods.
You can choose from several safe and convenient payment methods as follows:
- Payment via bank transfer (Vietcombank, Techcombank, Agribank, MBbank,...)
- Payment via VISA, Mastercard, or domestic ATM cards
- Payment via e-wallet
- Payment directly at Mytour's office
- Payment upon delivery
After payment, Mytour will send a confirmation document of successful booking via email, SMS, or Zalo to the customer.
For convenient business trips or travels at the best prices, don't hesitate, contact Mytour - A reputable travel company, your reliable companion for every journey.
Mytour TRAVEL AGENCY
- Phone: 1900 2083
- 57 Tran Quoc Toan, Tran Hung Dao Ward, Hoan Kiem District, Hanoi. (024) 7307 2605
- 21 Bui Thi Xuan, Ben Thanh Ward, District 1, Ho Chi Minh City. (028) 7307 2605
- Number 32, Road 208, Cai Tat, An Dong, An Duong, Hai Phong. (024) 7307 2605
- Business license number: 0104679428. Date of issue: 26/05/2010. Place of issue: Department of Planning and Investment of Hanoi.
- Tourism Business License number 01-1794/2022/TCDL- GPLHQT
