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Previously, we explored methods to upgrade to iOS 12.2 using techniques like OTA or via computer using iTunes. Now, Mytour.vn will assist you in troubleshooting common iOS 12.2 errors that many users encounter.
Common iOS 12.2 Errors and Fixes
Let's examine common iOS 12.2 errors encountered during the upgrade and usage process:
A. For iOS 12.2 Update Errors via OTA
1. Unable to Update iOS 12.2 Error
* Error Causes
- Verifying Update Error due to Apple server overload.
- Your iPhone is out of storage, unable to download.
- Power failure during upgrade process.
* Troubleshooting
- Verifying Update Apple server overload error
+ The issue stems from Apple servers receiving an overwhelming number of authentication requests for iOS 12.2 updates worldwide. Hence, it's understandable why your device couldn't update immediately upon iOS 12.2 release.
+ To resolve this, you can opt to update apps at a different time.
+ Also, ensure to check the stability of your Wi-Fi connection and mobile network to avoid unsuccessful updates or Verifying Update errors.
- Power Failure Error during Upgrade
For the issue of encountering errors while upgrading to iOS 12.2 due to power failure, this problem originates from issues with the phone's battery such as low battery, drained battery, etc.
+ In this case, you can simultaneously charge your device while performing the update if the battery level on your iPhone or iPad becomes too low.
+ You can refer to the Restore iPhone article to address the issue of black screen errors when updating iOS 12.2 encounters power failure.
Refer to how to Restore iPhone.
2. Unable to Find iOS 12.2 Update
* Error Causes
- Your iPhone or iPad may have configured settings to block iOS upgrades.
- Additionally, for iPhone 5, 5c, and older devices, you won't receive this update as they are not supported for this version.
* Troubleshooting
- Remove iOS Upgrade Blocking Configuration
Step 1: Access the Settings app from your phone's home screen, then navigate to General and select the feature called Profiles & Device Management as shown below.
Step 2: To fix the iOS 12.2 upgrade error of not finding the update, we'll choose the configuration item blocking iOS updates on the screen displaying this configuration information, then select Delete Profiles.
B. For iOS 12.2 Update Error via iTunes
Unlike the errors encountered when updating iOS 12.2 via OTA discussed above, we'll encounter common issues when upgrading the operating system using iTunes such as:
1. Computer doesn't recognize the phone
* Update Error Causes
- You haven't confirmed trust with the computer.
- The connecting component (cable) has issues or is too old.
- The connection port on the computer to the iPhone, iPad is damaged.
* Update Error Troubleshooting
- Confirm iPhone Trust with Computer
The reason for the iPhone connection issue with the computer not recognizing the device is when connecting the iPhone to the computer, a prompt requesting user trust confirmation appears on the iPhone screen, which we may not be aware of.
Select Trust to confirm this.
- Check Computer Connection Port
Finally, you can opt to change the connection port for connecting your iPhone to the computer to check if the root cause issue is with the connection port on your computer?
- For worn-out or damaged connection cable issue
You can choose a different iPhone connection cable to check the connection process, as well as to inspect whether the connection cable you are using has any issues?
+ Refer to standard iPhone charging.
2. iTunes iOS 12.2 update fails
* Update error causes
- The iTunes tool version you are using is not suitable.
- iOS 12.2 version mismatches with the device version.
- iPhone connection with the computer encounters issues during the update process.
* Troubleshooting
- Update to the latest iTunes tool
+ You need to update to the latest version of iTunes tool here: iTunes.
- Re-download compatible and official iOS 12.2 Firmware
+ You need to download the official compatible version of iOS 12.2 Firmware for your iPhone device here: Download iOS 12.2.
- Encounter issues during the update process
When facing errors while upgrading to iOS 12.2 using this iTunes tool, you need to perform the following troubleshooting steps:
+ Restart both your iPhone device and computer.
+ In case the device is stuck on the Restore iPhone screen, you can refer to the Restore iPhone method mentioned above by Mytour.vn.
So, we've just explored how to troubleshoot errors on iOS 12.2 that many people encounter and are easily encountered when upgrading to iOS 12.2. Hopefully, through this article, you have successfully upgraded to this new operating system.
https://Mytour.vn/loi-tren-ios-12-2-va-cach-khac-phuc-24694n.aspx
Additionally, if you have updated and successfully experienced iOS 12.2, you can continue to learn about how to downgrade iOS 12.2 for those who want to restore the old operating system on their device for a more stable process.
