Buzz
KienLongBank's hotline
1. KienLongBank's hotline.
- Previous hotline: 190055539 (discontinued since June 16, 2017)
- Sole active hotline: 19006929
- Support hours: 24/24
- Fee: 1000 dong/minute
KienLongBank's customer service hotline (19006929 ) is the only number used for all KienLongBank's departments.
The customer care center is responsible for receiving information, assisting, and answering customer inquiries regarding KienLongBank's account-related services, product packages, and bank services.
When calling KienLongBank's phone number, you will be assisted and answered by the bank's customer service representatives, not automated machines.
Note: When calling KienLongBank's hotline, before assistance, the representatives will ask for some personal information such as: Full name, ID/ID card, date of issue, place of issue,... You need to prepare these documents beforehand to provide to the representatives, avoiding multiple contacts.
Additionally, in case of any incidents, you can request assistance through the following channels:
- Contact the hotline of Kienlongbank branches (during office hours)
- Receive online advice through the chat service on the bank's official website.
2. Some fake websites, customer care hotlines of KienLongBank.
Currently, there are fraudulent websites and hotlines impersonating Kienlongbank's website and hotline numbers to illegally charge fees and provide inaccurate information, directly affecting the bank's reputation.
Therefore, Mytour advises against calling fake hotlines such as 19006236, 19006215, 19006929/ (028) 73096929,...
To protect your personal information and transactions at KienLongBank, Mytour recommends contacting the sole hotline directly (19006929). Additionally, please refer to KienLongBank's Working Hours here.
