
TikTok Shop is currently a highly popular e-commerce platform among the youth in Vietnam. As you operate your online shop on TikTok Shop, you may encounter occasional order issues that require contact from either the seller or TikTok management for resolution. However, if you haven't set up this information, what can you do? Don't worry, as this article will guide you through the process of adding contact information on TikTok Shop with just a few steps on your phone!
How to Add Contact Information on TikTok Shop
Step 1: Access the TikTok app, on the app's home page, tap on the Profile tab. Then tap on the three horizontal lines icon.

Step 2: Then select Author Tools, next, navigate to TikTok Shop for creators, and click on it.

Step 3: On your TikTok Shop channel's home page, tap on the three horizontal lines icon, then select Your Contact Information.

Step 4: Set up your basic contact information like Zalo, Email, WhatsApp and then select Update to save your details.

Here's the complete guide to help you, if you're doing business on TikTok Shop, easily add contact information to handle orders smoothly! Share this useful information with everyone around you. Best wishes for your successful implementation.
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See more:
- How to view your TikTok Shop cart for the most convenient shopping and payment options
- How to add refund methods on TikTok Shop for efficient shopping
- How to track orders on TikTok Shop to know their delivery status
- How to add payment methods on TikTok Shop in just a few clicks
- How to add shipping addresses on TikTok Shop for your utmost convenience
