Buzz
1. Quality Assessment of LG Warranty
LG is a highly regarded electronic brand not only for product quality but also for its emphasis on warranty systems. In addition to owning beautifully designed refrigerators with superior features, the brand also leaves a mark on customers through various unique ways, including customer care policies.
An LG spokesperson has shared that the company aims not only to sell products but also to provide the best services to customers through two factors: fast warranty processing and a wide range of warranty services nationwide.
LG refrigerator service centers, specifically, and LG products, in general, are not only present in the two major cities of Hanoi and Ho Chi Minh City but also in many other provinces spanning from the North to the South.
After purchasing the product, customer service representatives will call to inquire and provide additional advice, as well as address any queries the 'supreme being' may have. Additionally, LG only has a few unique hotlines that customers can easily find on the website or in the product manual.
Up to this point, the brand still ranks first in connecting customers with product providers compared to other brands in the same product segment.
2. Your LG refrigerator warranty conditions
How long is the warranty for LG refrigerators? Many customers interested in this product have questions about the warranty period and how to check their LG refrigerator's warranty period at home.
Typically, genuine LG refrigerators are warranted for 24 months from the purchase date. The compressor of the refrigerator is warranted for 5 years. However, this only applies to products manufactured from May 1, 2019.
If you have any questions about the warranty, you can visit an LG refrigerator service center directly or call the customer care hotline 1800588889 for direct advice.
Moreover, to determine the remaining warranty period, customers can choose to send a free text message containing the 15-digit IMEI information of the product located at the back of the refrigerator to the hotline 6060.
3. LG Refrigerator Warranty Process
After purchasing an LG refrigerator, you will receive an activation message from hotline 6060. The warranty period will be confirmed from the moment the customer receives the message. In some cases where the activation message is not sent due to a product purchase error, the warranty period will start from the customer's purchase date.
For bulky electronic devices like refrigerators, the company's staff will come directly to the customer's address for repairs to minimize travel time and effort for customers. Warranty service not only includes repairs but also provides an opportunity for direct advice from staff on the best product usage practices and how to optimize its functions.
4. LG Service Center Addresses in Vietnam
As mentioned, LG – a famous household appliance brand excels in customer care. This is clearly demonstrated by the brand's evenly distributed service centers in cities and provinces nationwide.
Unlike Dell, a brand also well-known but with service centers mainly concentrated in big cities, LG caters to customers with numerous service locations, making it more convenient for them when their products need repair.
Some LG refrigerator service centers in Hanoi include 23 Láng Hạ, Đống Đa, and 9 Đào Duy Anh. Additionally, the company also has a facility located away from the city center like Xuân Mai town, Chương Mỹ, Hanoi.
The most typical LG refrigerator service centers in Ho Chi Minh City are two facilities in Bến Thành ward and Tân Bình District. Furthermore, some LG warranty agents are also scattered in key provinces and cities across the country.
