Buzz
If you're feeling a bit lost amidst the sea of buttons on your remote, you're not alone! Some Xfinity remotes boast a plethora of features, resulting in a compact array of buttons, while others rely on voice commands, eliminating the need for setup buttons. Keep reading to determine if your remote has a setup button, where you can find it, and how to program it.
Steps
Where can you locate the setup button on the Xfinity remote?
You'll find it either on the bottom left or top right of your Xfinity remote. The silver remotes feature an oval-shaped gray setup button positioned on the top right. For XR2, XR5, or XR11 remotes, it appears as a small gray circle or square on the bottom left.
- Some XR2 or XR5 models may not include setup buttons. If yours doesn't, fret not! You can either utilize the microphone function to follow on-screen instructions or press the Xfinity button to input a specific manufacturer's code. Refer to the owner's manual provided with your remote for further guidance.
Voice-controlled Xfinity remotes, such as the XR15 and XR16, don't come with a setup button. Instead, these remotes rely on voice commands to navigate channels and access your desired content. To use your XR15 or XR16 with your TV or streaming box, you'll need to pair the remote with them. Consult your owner's manual for detailed instructions on how to pair either the XR15 or XR16 with your TV or Xfinity Flex streaming box.
- In certain instances, you can press the microphone button and follow the on-screen prompts to pair your remote.
How can I determine which Xfinity remote I own?
Refer to the packaging or visit
https://www.xfinity.com/support/remotes. Typically, Xfinity remotes are identified by an XR prefix followed by a number. If you can't find this information on the remote's packaging, visit Xfinity's remote support page. There, you'll find images of each remote model along with its product name. Xfinity currently offers the following remotes:
- Voice remotes: XR11, XR15, XR16
- XR2, XR5
- Silver remotes with red or gray OK-select buttons
How should I go about setting up my Xfinity remote if it includes a setup button?
Simply press and hold the setup button. Continue holding the button until it blinks twice or until the LED indicator on the top of the remote changes from red to green.
- If you don't observe any light indicators on your remote, ensure that the batteries are functioning properly before attempting again.
Enter the 4- or 5-digit setup code. Refer to your owner's manual for the specific setup code for your remote and TV. It typically consists of 4 or 5 digits. After entering the code, the remote should blink twice to indicate successful pairing.
- If you observe a single long blink or the light remains red, try another 4- or 5-digit code.
What if my remote lacks a setup button?
Manually input a custom code to link the XR15 remote with your TV. Simultaneously press the 'Xfinity' and 'mute' buttons for 5 seconds. When the light turns green, input the 5-digit code provided for your TV manufacturer. The green light should blink twice. Then, aim the remote at your TV and press the power button.
- If the light blinks red, then green, try the next listed TV manufacturer device code in your owner's manual.
Utilize the microphone function to sync the XR16 remote with your TV. Press the 'Xfinity' button to access the settings menu. Next, press the 'Voice' button to activate the microphone. Say, 'Remote settings,' and select 'voice remote pairing.' Follow the customized instructions on your TV screen to complete the remote setup.
- This method applies to the XR16 remote.
How can I reset my Xfinity remote?
Simultaneously hold down the 'info' and 'home' buttons for 5 seconds. Keep them pressed until the light on your remote blinks. Then, sequentially press 'power,' 'last,' and 'volume down' to complete the reset.
- You might need to reset your remote when pairing it with a different TV.
- This method applies to most Xfinity remotes, including the XR2, XR5, silver remotes, and XR15.
If you're using an XR15 remote, press the A and D buttons. The A button resembles a triangle, while the D button resembles a diamond. Hold both simultaneously until the light changes from red to green. Then, press the numbers 9, 8, 1 to finalize the reset.
- The light typically turns green after about 5 seconds.
- You can find the A and D buttons near the center of the remote.
Handy Tips
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If you're still struggling to locate the setup button, feel free to reach out to Xfinity customer service at 1-800-934-6489 or visit your nearest Xfinity store with your remote.
