Malwarebytes resolves Windows 7 freezing issue in latest update

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Ngày cập nhật gần nhất: 15/4/2026

Malwarebytes has just released a new update, fixing the Windows 7 freezing issue, specifically occurring on Windows 7 systems with Web Protection activated.

The issue causes mouse, keyboard, and screen to become unresponsive over time on Windows 7 systems running on multi-core setups. The only way to escape this situation is to reset the computer by pressing and holding the Power button.

Malwarebytes resolves Windows 7 freezing issue in latest update

A Challenging Issue to Resolve

Malwarebytes version 1.0.527 was released to address issues reported by Windows 7 users since mid-December last year. Reports emerged after users installed Malwarebytes 1.0.508 update.

Malwarebytes has yet to find an immediate fix as the issue cannot be reproduced on all machines. Additionally, the company also requests users to provide logs and data from Windows information reports to troubleshoot the problem.

On January 11th, Malwarebytes released a new update, however, it did not eliminate or resolve the issue as it includes enhancements for some licensing activities.

Release of Pre-beta Version

After conducting internal tests to replicate the freezing issue across multiple systems, developers observed and identified synchronization issues with multi-processor Web Protection code on Windows 7.

On Friday, the company announced the testing of Malwarebytes 3 build, designed to eliminate the snag. Due to promising test results, the company released the pre-beta version for all users.

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Frequently Asked Questions

What issue was fixed in the latest Malwarebytes update for Windows 7?

The latest Malwarebytes update resolves a freezing issue on Windows 7 systems, particularly affecting users with Web Protection enabled. This problem caused unresponsiveness in mouse, keyboard, and screen functions over time.

How did Malwarebytes address the Windows 7 freezing problem?

Malwarebytes addressed the Windows 7 freezing issue by releasing version 1.0.527, which aims to fix synchronization problems in the Web Protection code across multi-core systems. Users are encouraged to submit logs to assist troubleshooting.

Is there a pre-beta version of Malwarebytes available for users?

Yes, a pre-beta version of Malwarebytes has been released to users after successful internal tests. This version is intended to eliminate the freezing issues experienced on Windows 7 systems with multi-core setups.

What should users do if their Windows 7 system freezes?

If your Windows 7 system freezes, the only immediate solution is to reset the computer by pressing and holding the Power button. Users experiencing this issue should also check for the latest Malwarebytes updates.

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