Mastering Change Return in Japan

Tired of the chilly customer service elsewhere? Come to Japan, where customers are treated like deities, and every transaction concludes with a respectful bow.

This dedication to customer service extends even to the handling of payments at stores across Japan.

Considered an art, a simple payment at a cashier in Japan involves multiple precise steps and actions, to satisfy the needs of both parties and complete the transaction politely.

Typically, customers receive change in the following sequence and with a sense of being respected like royalty:

1. Counting Money

According to Zingnews

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Reference: Travel guide from Mytour