Rotary phones, a relic of the past, were once commonplace but have now been replaced by more modern devices. However, understanding how to operate them can still be useful, especially in older settings like homes or telephone booths. Dialing on a rotary phone requires a different approach compared to smartphones or push-button phones, but it's just as simple.
Essential Information to Keep in Mind
Here are the key steps to follow when dialing on a rotary phone:
Step-by-Step Guide
Utilizing a Rotary Phone with a Cradle Dial

Lift the handset off the cradle.

Hold the handset to your ear and wait for the dial tone. The dial tone should be a steady, mid-range sound.
- If you don't hear a dial tone, there may be an issue. Refer to 3 Ways to Diagnose Landline Phone Problems.

Position your finger on the first number you want to dial. Each number corresponds to a hole where you can place your finger to initiate dialing.

Turn the dial clockwise until your finger reaches the metal stop.

Release your finger from the hole. This action will allow the dial to reset to its initial position.

Locate your next digit and repeat steps three to five. Continue this process for the remaining numbers.

Place the handset back on the cradle once your conversation is concluded.
Operating a Rotary Phone with a Handset Dial

Lift the handset off the cradle.

Listen for the dial tone. It should have a steady, mid-range pitch.
- If you don't hear it, there might be an issue. Check out 3 Ways to Diagnose Landline Phone Problems

Grasp the handset with the dial facing up. The dial is positioned between the earpiece and mouthpiece of the phone.

Position your finger on the first number you want to dial. Each number corresponds to a hole where you can place your finger to start dialing that number.

Turn the dial clockwise. Rotate until both the dial and the metal stop cease movement.

Release your finger from the hole. This will allow the dial and the metal stop to return to their original positions.

Locate your next digit and repeat steps four to six. Continue this process for the remaining numbers.

Place the phone back on the cradle once your conversation is complete.
Dealing with a Missing or Broken Dial

Lift the handset from the cradle. Take note of the two prongs that emerge from the cradle when the handset is lifted. Occasionally, you may encounter a rotary phone that is still functional despite a missing or damaged dial. Pressing down on these two prongs simultaneously allows you to dial the phone despite the issue.

Listen for the dial tone. It should have a steady, mid-range pitch.
- If you don't hear it, there might be an issue. Check out 3 Ways to Diagnose Landline Phone Problems

Simultaneously depress both prongs to initiate dialing and halt the dial tone. Releasing the prongs should restore the dial tone.

Initiate dialing by pressing down on the prongs simultaneously to input the first digit of the phone number. For instance, to dial '4', rapidly depress the prongs four times.
- To dial '0', rapidly depress the prongs ten times.

Take a brief pause.

Continue with steps four and five until all the digits of the phone number are dialed

Place the phone back on the cradle once your conversation is concluded.
Helpful Tips
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If you encounter an automated system that requires you to select an option by dialing a number, you may need to wait on the line.
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If you have long or decorated fingernails and are worried about damage while dialing, you can use the eraser end of a pencil instead.
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The cradle is where the phone rests when not in use.
Important Warnings
- The Missing or Broken Dial method assumes you are dialing from North America. In North America, one pulse from the dial corresponds to dialing the number 1, but in other regions, this may correspond to dialing 0.
Essential Supplies
- Rotary dial telephone.