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Running out of credit during a call is a common occurrence for most prepaid mobile subscribers. For non-essential calls, running out of credit mid-call doesn't affect subscribers much. But in important calls or emergency situations, being cut off due to insufficient balance can be very frustrating and can even impact work... So, what should you do? Instead of waiting to top up or for the other person to call you back, the solution lies in how to get emergency on-network and off-network call minutes from Viettel as shared by Mytour below.
Conditions for getting on-network and off-network call minutes from Viettel
- Your mobile subscription is operating bidirectionally.
- You can only utilize this method to obtain on-network and off-network call minutes from Viettel when the balance in your account is below 5,000 VND.
- Subscribers can only register for on-network and off-network call minute support from Viettel after receiving a message invitation to use the app from Viettel with content as shown in the image below.
How to Get On-Network and Off-Network Call Minutes When You Run Out of Credit
After receiving the instructional message from the network provider, we have the following packages and registration methods for on-network and off-network call minute support from Viettel:
- Package 1 (On-network call minute support from Viettel):
Registration method - Send a text message following the syntax: 1 send 511.
Package price: 12,000 VND.
Upon successful registration for the call minute package service, you will have 10 minutes of on-network calls with Viettel.
- Package 2 (Off-network call minute support from Viettel):
Registration method - Send a text message following the syntax: 2 send 511.
Package price: 23,270 VND.
After successfully confirming your registration for the call minute package service, you will have 10 minutes of off-network calls with Viettel.
- Package 3 (On-network message support):
Registration method - Send a text message following the syntax: 3 send 511.
Package price: 2,300 VND.
After successfully confirming your registration for the call and message package service, you will have 10 on-network messages with Viettel.
Note:
- You can only register for on-network and off-network call minute support from Viettel after settling the outstanding balance from the previous registration fee.
- The invitation message for service usage is valid for 10 days from the date the subscriber receives the message.
- The package price will be deducted from the amount you top up into your next account balance.
So here you have it, with Viettel's method of emergency on-network and off-network call minute support when you're out of credit, you've got yourself a very convenient way to borrow credit. It allows subscribers to borrow credit flexibly depending on their call history, messaging, data usage, sim usage time, top-up frequency... We hope you'll find the on-network and off-network call minute support package that suits your usage needs.
In addition to the method shared above, readers can also ask relatives or friends to transfer money instead of having to top up or borrow from Viettel. For details on how to transfer money with Viettel, you can refer to the article on how to transfer money with Viettel that we shared earlier.
Nowadays, there are many Viettel subscribers everywhere. To accurately know the information about the Viettel subscriber you are using, you need to know the checking syntax of this network provider. Details on how to check Viettel subscriber information will help you get the most accurate information.
In addition to the method of borrowing on-network and off-network call minutes from Viettel mentioned above, when your phone runs out of credit, you can also utilize Viettel's uninterrupted calling service through hotline 1530 to continue your conversation. To learn more about this service, please refer to the article What is hotline 1530? Is it reliable latest from Mytour.
